Kauser Razai
Raleigh,NC
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
year of professional experience
Work History
Cashier/Grocery Bagger
Publix
2024.12 - 2025.06
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers by answering inquiries and providing product information.
- Maintained cleanliness and organization of checkout areas to enhance shopping experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Participated in training sessions to improve skills in customer service and operational procedures.
Customer Service Representative
Sassool
2024.04 - 2024.08
- Assisted customers with inquiries, providing accurate product information and support.
- Processed transactions efficiently, ensuring customer satisfaction during each interaction.
- Resolved customer complaints promptly, enhancing overall service experience.
- Collaborated with team members to improve service protocols and streamline processes.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma -
Raleigh Charter High School
Raleigh, NC2024-06
Bachelor of Science - Public Health
Wake Technical Community College
Raleigh, NC2028-06
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Relationship building
- Conflict resolution
- Complaint handling
- Patience and empathy
- Team collaboration
- Work ethic and integrity
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Cashier/Grocery Bagger
Publix
2024.12 - 2025.06
Customer Service Representative
Sassool
2024.04 - 2024.08
High School Diploma -
Raleigh Charter High School
Bachelor of Science - Public Health
Wake Technical Community College