Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Kavetra Lindsey

Memphis,TN

Summary

Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.

Overview

14
14
years of professional experience

Work History

08.2022 - Current

Human Resources Special Assistant

Herbalife Distribution Center
04.2010 - Current
  • Assist Employees with enrolling in Benefits and making changes through the Benefits Express platform
  • Coordinate with leadership to kick-off Surveys through Glint
  • Work With leadership in analysis of the results and presentation to the team by creating power point presentations
  • Pull timecard records for temporary staffing interacting with 3rd party to ensure accurate hours, reviewing invoices, and updating the Fieldglass platform ensuring temporary staffing is hired and also assisting Tapfin with ending assignments
  • Working with the various agencies to ensure open positions are filled timely
  • Work closely with HR Manager to complete leave of absences through the provider Leave Source, ensure proper certification forms are completed and short-term disability documentation is done necessary to provide benefits for employees.

Customer Service Specialist

Pizza Hut Call Center
01.2020 - 09.2023
  • Answer 10+ calls per hour, exceeding target call rates by 20%
  • Maintain a professional, friendly demeanor with customers always receiving positive feedback
  • Established knowledge of protocols, answering customer inquiries, and reducing wait time.

Education

AAS - Business Human Resources Management

Southwest Tennessee Community College
Memphis, Tennessee
12.2023

Skills

  • Microsoft Office Applications
  • Communication Skills
  • Detail Oriented
  • Innovation
  • Employee Relations Management
  • Leadership
  • Problem Solving Skills
  • Collaboration
  • Business administration
  • Office administration
  • Technical Support
  • Administrative support
  • Staff education and training

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

08.2022 - Current

Customer Service Specialist

Pizza Hut Call Center
01.2020 - 09.2023

Human Resources Special Assistant

Herbalife Distribution Center
04.2010 - Current

AAS - Business Human Resources Management

Southwest Tennessee Community College

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Kavetra Lindsey