Teleatha Fisher

• To ensure the integrity of all documents issued to Colorado residents and to secure compliance in issuing state identification cards and/or driver licenses by adhering to motor vehicle related statutes, rules, and regulations. To provide information and explanation to applicants about specific requirements for the type of document they are requesting and determine whether the applicant is qualified for a specific license class.
• To explain complex source document requirements to applicants and where/how to obtain documents needed to complete an application that is not otherwise routine. To explain any step in the process that interrupts the licensing process including reasons for denial. To explain voter and organ donation programs. To detect and identify fraudulent vs. authentic documents when processing driver's license and/or identification cards.

• Answer inbound calls from Bare Minerals customers with questions about their online orders

• Made outbound calls to Cashnet Usa customers in an attempt to collect verification information for customers seeking payday loans.
• Answer customer inquiries regarding loan process.
• Collect customer account info for repayment of loans.

• Performed customer service as well as reception duties for the department, assist with general information for walk-in clients.
• Answer all incoming calls and transfers to proper department or person.
• Issue, receive, and process various standardized applications, review received forms for completeness and prepare for imaging, answer routine procedural questions regarding the same;
• Open, sort, and file incoming mail, update general information for further processing and maintenance of records; maintain enter and retrieve data in simple spreadsheets and databases according to established procedure.
• Type and proofread as well as prepare packets of information including binding, stapling, and copying in accordance with specific instruction, distribute packets to appropriate persons including mass mailings.
• Operate routine office equipment to support operations of the department/division including copiers, fax machines, telephone systems, and computers.
• Receive, sort, and process incoming or outgoing mail; distribute mail to office personnel.
• Perform errands or other general assistance in support of a department/division and its personnel.
• Perform other duties as needed throughout office for any personnel as help is needed.

Welcomed guests and managed check-in and check-out processes efficiently. Handled reservations and payments to ensure accurate billing. Provided information on hotel services and local attractions to enhance guest experience. Resolved guest issues promptly to ensure comfort during stays.