Highly qualified commercial real estate professional with a unique blend of analytical skills, financial acumen, and extensive knowledge of real estate terminology. Equipped with a broad scope of experience in originations and servicing for CMBS and portfolio loans, possesses the expertise to make informed business decisions. Thrives in fast-paced, challenging environments with an ambitious spirit and strong diligence. Solid background in mortgages allows for effective contribution to projects of all sizes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Asset Management, VP – Global Atlantic
SitusAMC
06.2023 - 09.2024
Day to day management of 100 syndicated loan transactions, including communication with Borrowers and Lenders/Investors and Client
Analyzed/interpreted loan documents and providing advice and direction to the Loan Operations teams
Monitored reserve and escrow accounts to ensure borrower compliance with governing documents including provisions related to budget, taxes, insurance, collateral and future funding
Reviewed disbursement requests, monitoring draw procedures, managing flow of funds mechanics and internal loan administration
Monitored construction loans including review of budgets, back-up documentation, title updates, and inspection reports
Performed monthly waterfall calculations including the monitoring of income, operating budgets and leasing status
Coordinated new portfolio and new loan servicing including collection of all necessary loan documents, obtained contact information for all relevant parties and ensured accurate boarding in the loan servicing system
Reconciled and reviewed various reports including billing statements, release statements, payoff statements and remittance reports as required to ensure Hanover's high standards are achieved in terms of quality, accuracy and completeness
Updated and monitored loan specific information in the loan servicing system
Flexibility in schedule with respect to meeting time sensitive client needs
Ability to work independently on projects and collaborate ‘face to face’ as a team player
Handled the collection and remittance of payments
Verified and made payments on taxes and insurance
Calculated property/unit release prices and monitored partial parcel releases
Portfolio reporting
Collected pre closing documents and prepared payoff statements
Asset Management, AVP – Global Atlantic
SitusAMC
08.2022 - 06.2023
Be the asset management contact for client, borrowers, co-lenders, and staff
Reviewed financial statements, performed financial analysis, and contributed to the development of optimal resolution strategies
Reviewed file documentation, completing file inventory, identifying file deficiencies, and obtaining additional documentation where necessary
Developed and presented solutions addressing any performance issues and recommending other activities or course(s) of action to resolve the same
Executed approved solutions
Administered construction draw process including, requisition review, anticipated cost report, budget tracking, use of contingency, lien waivers, disbursement tracking, as well as attend requisition meetings
Overseen the collection and remittance of payments
Handled the verification and payment of taxes and insurance
Worked as an intermediary between borrowers and lenders to manage any special requests that the borrower or lender may have of each other
Worked independently on projects and collaborates ‘face to face’ as a collaborator
Provided enhanced asset management services for a third party commercial real estate servicing client for highly transitional loans with an average UPB of $51M
Strong knowledge and experience of commercial real estate businesses and understanding of business operations, compliance, operational risk, business processes, products, customer interactions, and risks associated with those processes
Identified, researched, reported, and escalated potential risk and loan performance issues to trustee, investors, and key stakeholders
Reviewed and analyzed financial statements
Lockbox/Cash Management analysis and reconciliation
Provided training, guidance and assistance to new Credit Analyst and Asset Manager
Managed all positions in the capital stack (senior debt, subordinate debt, equity ownership and mezzanine)
Conducted portfolio review meetings with lenders/clients
Reviewed and recommended lease approvals
Reviewed and collected quarterly and annual guarantor net worth & liquidity covenants
Reviewed and recommended requests for capital contributions, future funding requests, and reserve requests
Reviewed and recommended loan extensions
Monitored loan triggers for compliance
Utilized Asset Management software to provide high level quarterly reporting for assigned client balance sheet assets
Analytic Consultant, AVP - Surveillance and Reporting
Wells Fargo Commercial Mortgage Servicing
08.2016 - 11.2019
Produced and updated monthly Watchlist reports of sub performing commercial mortgage loans
Conducted analysis of borrower/property performance based on market information, rent rolls, financial statements, property inspections and other information
Corresponded with borrowers and external parties to gather, analyze, and communicate information related to borrower/property credit performance
Performed quarterly loan covenant Financial Trigger analysis, working closely with Asset Management during the escalation process
Communicated with assigned Rating Agencies on non-17G-5 deals during their Deal Review and on-going surveillance process
Communicated with Information Providers on17G-5 deals to fulfill Rating Agency requests during their Deal Review and on-going surveillance process
Worked closely with Asset Management and Relationship Management Teams on Rating Agency Consent (RAC) communication
Compiled information and presenting trends/analysis on deal and bond ratings to management on a quarterly basis
Wholesale Loan Administrator - Reserves
Wells Fargo Commercial Mortgage Servicing
09.2012 - 08.2016
Processed of moderate to complex Reserve request transactions while adhering to established SLA’s and ensuring quality customer service
Reviewed and interpreted commercial mortgage loan documents
Reviewed and evaluated overly complex commercial real estate loan documents / Pooling and Servicing Agreements
Processed draw requests from all types of reserve escrows—capital expenditures, tenant improvements, deferred maintenance, seasonality, environmental, holdback, and debt service
Communicated with Asset Managers in connection with draw requests for securitized loans
Maintained relationships with borrowers, property managers, RMs, AMs, lenders, attorneys, and other clients
Reviewed leases and rent rolls to ensure release conditions were met
Requested and reviewed inspection reports on deferred maintenance reserves
Managed Warehouse and Freddie Mac’s reserve request
Cash Management Analyst – Cash Management
Wells Fargo Commercial Mortgage Servicing
10.2009 - 09.2012
Managed a portfolio of Lockbox Loans
Types of loans included: commercial real estate loans—credit tenant leases, multi-family, condominium, retail, office, and industrial properties
Managed hard, soft, and springing lockboxes
Administered the cash management loan payment waterfall for designated complex multi-million-dollar commercial real estate loans
Understood loan-level cash management requirements and administered the payment waterfall as applicable including analyzing financials for operating expense and excess cash flow payments
Reviewed and analyzed commercial loan documents including cash management agreements, deposit account, and clearing account agreements, notes, leases, loan agreements and mortgages
Managed disbursement of excess funds of over nine hundred single tenant loans from Suspense
Collaborated with borrower to collect payment shortfalls and resolve borrower inquiries in a timely manner
Communicated with borrowers and other financial institutions daily transmitting letters and other miscellaneous forms to ensure all cash related transactions are completed daily and accurately
Education
Masters -
Mercy College
New York, New York
12.2006
Bachelor - undefined
York College
Queens, New York
12.1996
Skills
Ability to read and understand complex commercial real estate loan documentation and securitization documents, including pooling and servicing agreements
Ability to work effectively, as well as independently, in a team environment
Strong analytical skills with high diligence and accuracy
Strong organizational, multi-tasking, and prioritizing skills
Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs and recommending solutions
Excellent verbal, written, and interpersonal communication skills
Extensive knowledge and understanding of credit and income producing real estate
Certification
Finance and Accounting for the Non-Financial Manager
MBA: Commercial Mortgage Servicer
24-Hour North Carolina Loan Officer pre-license course