Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kavita O'Keefe

Manasquan,NJ
Kavita O'Keefe

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

4
years of professional experience

Work History

Rod's Tavern (Chef's International)

Waitress
01.2022 - Current

Job overview

  • Maintained a positive customer-first attitude, ensuring customer satisfaction by remaining accessible and friendly
  • Successful at multitasking in a fast-paced environment
  • Presented menus to patrons promptly after seating and answered questions about menu items, carried extensive knowledge of menu, from the ingredients through cooking methodology, to educate guests and answer dietary questions and concerns making recommendations upon request.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Supported needs of 8- person wait staff who attended to specific needs of countless customers daily for American restaurant with social relevancy and intentionality.

La Mondina

Hostess
01.2019 - 12.2020

Job overview

  • Greeted and escorted customers to their table as soon as seating was available
  • Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations, answered and directed phone calls as needed
  • Seated patrons based on guest preferences and seating availability.

Education

University of Rhode Island
Kingston, RI

Bachelor of Arts from Broadcast Journalism
05.2023

University Overview

  • Relevant Coursework: WPRI/WNAC TV internship program provided me a unique opportunity to work at WPRI 12, FOX Providence, The CW Providence, and myRITV’s various departments including 12 News, The Rhode Show and WPRI Media. This hands-on learning experience allowed me to get an in-depth look into the field of broadcast from an array of perspectives and challenged me to use my knowledge while gaining new sets of skills in an applied industry setting.
  • As a NEWS INTERN – I not only get an inside look at how news is gathered and produces newscasts, I helped make it all happen! I learned firsthand how a news story gets on television. As a Newsroom Intern, I worked one on one with the news staff — including photographers, video editors, video journalists, reporters, producers, and assignment editors. I got to see what happens behind the scenes when there’s breaking news! As an intern I upheld the expectations to keep a working knowledge of current events and be eager to get involved in the newsgathering process. During this internship I was able to earn a great base of skills for an entry-level television newsroom position.

University of Rhode Island
Kingston, RI

Bachelor of Arts from Police Science
05.2023

University Overview

University of Rhode Island
Kingston, RI

Bachelor of Arts from Minor Study in Justice, Law, And Society
06.2023

University Overview

  • Relevant Coursework: Law Firm Intern Law Offices of Eugenia M. Lynch Toms River, New Jersey Summer of 2021

1.) Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.

2.) Created highly researched and articulate legal paperwork such as pleadings, congrats, and briefs.

3.) Manage civil litigation matters including employment, personal injury, and unlawful practices; assisted in trial preparation

4.) Worked directly with in-house defense counsel to prepare for various stages of litigation

5.) Attended meetings and council hearings on behalf of Legal Department

Saint Rose High School
Belmar, NJ

High School Diploma
06.2019

University Overview

Skills

  • Leadership
  • Woo
  • Includer
  • Positivity
  • Verbal Communication Skills
  • Adaptability
  • Outgoing
  • Enthusiastic
  • Organization
  • Time Management
  • Flexible
  • Dependable
  • Compassionate
  • Responsible
  • Social Perceptivness
  • Extroverted
  • Charasmatic

Timeline

Waitress
Rod's Tavern (Chef's International)
01.2022 - Current
Hostess
La Mondina
01.2019 - 12.2020
University of Rhode Island
Bachelor of Arts from Broadcast Journalism
University of Rhode Island
Bachelor of Arts from Police Science
University of Rhode Island
Bachelor of Arts from Minor Study in Justice, Law, And Society
Saint Rose High School
High School Diploma
Kavita O'Keefe