Summary
Overview
Work History
Education
Skills
Accomplishments
Certifications Trainings
Skills And Domains
Affiliations
Languages
Certification
References
Timeline
Generic

KAVITA THAPLIYAL

Frisco,TX

Summary

Accomplished IT professional with 18 years of experience in driving value creation and benefits realization. Demonstrated success in partnering with stakeholders to craft and execute effective business strategies and roadmaps. Expertise in managing the Software Development Life Cycle (SDLC) utilizing Agile, DevOps, and Waterfall methodologies, alongside strong capabilities in Data Analytics, Salesforce, Cloud Computing, Digitalization, and Automation. Diverse experience across Energy, Card payments, Fleets and CRT Businesses, Retail, Banking, and Telecom sectors fosters a robust ability to deliver projects aligned with strategic business goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

IT Manager Fleet Solutions & CRT Americas/ IT Manager Fleet Solutions & CRT Asia/ Product Line manager/ Program manager/Project manager

Shell
10.2016 - 02.2024
  • Prepared roadmaps and led strategic initiatives, partnering with business stakeholders.
  • Spearheaded IT operations and delivery in regions like Asia and North America.
  • Managed mergers and acquisitions in alignment with regional business and IT strategy.
  • Structured vendor partnerships through comprehensive contracts.
  • Accelerated adoption of Agile and DevOps practices to enhance collaboration, accelerate delivery cycles, and improve deployment efficiency.
  • Utilized cloud computing technologies to enhance infrastructure for scalability and cost efficiency.
  • Leveraged data analytics to extract actionable insights.
  • Developed Salesforce-based strategies to enhance efficiency in customer relationship management processes.
  • Lead digital transformation projects to increase efficiency and customer satisfaction.
  • Monitored KPIs to assess alignment with benefit realization goals.
  • Expertly led and executed product lines in Agile, DevOps, and Waterfall methodologies.
  • Defined and customized SDLC methodologies to align with project needs, achieving efficient delivery.
  • Formed teams while mentoring recent hires.
  • Served as CI practitioner, actively participating in CI community to foster innovation.

Project Manager

Wipro
08.2015 - 09.2016
  • Managed full project lifecycle for complex IT solutions within specified scope, deadlines, and budget.
  • Drafted and finalized SOWs to align with project requirements.
  • Managed multidisciplinary teams to achieve seamless project delivery.
  • Developed detailed project plans and resource allocation strategies.
  • Applied a range of methodologies, including Waterfall, Agile, and hybrid frameworks to align with project goals.
  • Managed project risks, issues, and dependencies ensuring seamless execution.
  • Facilitated retrospectives identifying process improvement opportunities.
  • Facilitated knowledge sharing and role-specific guidance to ensure seamless integration of new hires.

Associate Consultant

Tata Consultancy Services
11.2005 - 07.2015
  • Contributed to software development for a major Bank merger program.
  • Created and deployed automated testing frameworks to enhance efficiency.
  • Created comprehensive test plans aligned with project requirements and acceptance criteria.
  • Planned and managed projects within defined timelines, cost parameters, and budgets.
  • Worked closely with assurance and IT control teams, including Architecture, IRM, and supportability.
  • Collaborated with business stakeholders to drive strategic outcomes.
  • Orchestrated end-to-end lifecycle including feasibility analysis, requirements gathering, design, and integration.
  • Submitted recurring reports and maintained up-to-date records efficiently.
  • Provided post go-live and application support to clients while maintaining systems.
  • Adopted diverse methodologies including Agile, Waterfall, and DevOps for project execution.
  • Participated and actively involved in CSR activities related to physically challenged kids, AIDS and music club.

Education

Bachelor of Engineering - Computer Science

Samrat Ashok Technological Institute
Rajiv Gandhi Technical University, India
06.2005

Polytechnic - Computer Science & Engineering

Samrat Ashok Technological Institute
Rajiv Gandhi Technical University, India
06.2002

Skills

  • Business strategy creation and implementation
  • Roadmap planning and development
  • Agile Methodologies (Scrum, Kanban)
  • DevOps practices
  • Vendor Relationship Management
  • Mergers and acquisitions strategy
  • Salesforce CRM Management
  • Cloud Services Deployment
  • Implementation of Data Analytics
  • Digital Transformation
  • Delivery Management
  • Product Portfolio Management
  • Operational Excellence
  • Effective Team Leadership
  • Effective communication and team collaboration skills
  • Analytical problem-solving skills and effective decision-making ability
  • Software Development Methodologies
  • Waterfall Framework Expertise

Accomplishments

  • VP CIO, best employee and similar awards at multiple stages
  • Awarded for CI initiatives and implementation at various levels.
  • Have been promoted to the leadership position based on consistent performance and proven accelerating outcomes.
  • Part of the core team in early years of career for the biggest bank merger programs of India.
  • Mentorship of new people within wider community.
  • Worked with Fortune 500 clients.
  • Active participation in CSI activities.

Certifications Trainings

  • COBIT 5 (Control Objectives for Information and Related Technology) Foundation
  • SAFe (Scaled Agile Framework) 4 Agilist
  • Prince 2 Practitioner
  • CI Practitioner
  • Internal certifications in Agile, Scrum, Lean, Six Sigma
  • SNIA Foundation certification(S10-101)
  • Certification in Oracle 9i:PL-SQL
  • Certification in Oracle 9i:SQL
  • Certification in Insurance Exam conducted by IRDA (Insurance Regulatory & Development Authority)
  • Internal Certification in Banking competency through FTC (Financial Technology Centre)
  • Internal certification in backup and Storage systems
  • Internal Brain Bench Certified in UNIX and C

Skills And Domains

  • Software Development Life Cycle (SDLC)
  • Agile Methodologies (Scrum, Kanban)
  • DevOps practices
  • Waterfall Methodology
  • Data Analytics
  • Salesforce CRM
  • Cloud Computing
  • Digitalization
  • Automation
  • Delivery and Program management
  • Product Line management
  • Operational Excellence
  • Team leadership
  • Communication and collaboration
  • Problem Solving and Decision Making
  • Vendor partnerships
  • Business strategy

Affiliations

  • Singer and performer, having performed in number of concerts and stage shows and recordings in different languages
  • Active participant in CSR activities within and outside my job includes but not limited to working for physically challenged kids, AIDS awareness campaigns, teaching to kids.

Languages

English
Full Professional
Spanish
Elementary
Hindi
Native/ Bilingual

Certification

  • Post Graduate program in AI and machine learning (in progress)
  • AWS certified Cloud practitioner
  • COBIT 5 (Control Objectives for Information and Related Technology) Foundation
  • SAFe (Scaled Agile Framework) 4 Agilist
  • Prince 2 Practitioner
  • CI Practitioner
  • Internal certifications in Agile, Scrum, Lean, Six Sigma
  • SNIA Foundation certification(S10-101)
  • Certification in Oracle 9i:PL-SQL
  • Certification in Oracle 9i:SQL
  • Certification in Insurance Exam conducted by IRDA (Insurance Regulatory & Development Authority)
  • Internal Certification in Banking competency through FTC (Financial Technology Centre)
  • Internal certification in backup and Storage systems
  • Internal Brain Bench Certified in UNIX and C

References

References available upon request.

Timeline

IT Manager Fleet Solutions & CRT Americas/ IT Manager Fleet Solutions & CRT Asia/ Product Line manager/ Program manager/Project manager

Shell
10.2016 - 02.2024

Project Manager

Wipro
08.2015 - 09.2016

Associate Consultant

Tata Consultancy Services
11.2005 - 07.2015

Bachelor of Engineering - Computer Science

Samrat Ashok Technological Institute

Polytechnic - Computer Science & Engineering

Samrat Ashok Technological Institute

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KAVITA THAPLIYAL