Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
Generic

Kavitha Pippiri

Solutions Architect
Fremont,CA

Summary

Professional Solutions Architect with a proven track record of successful project implementations. Expert in transforming customer requirements into technical solutions with a focus on efficiency and cost-effectiveness. Experienced Engineering Manager with over 3 years of experience in leading technical teams and delivering cost-effective solutions. Skilled in problem-solving, budgeting and project implementation. Subject Matter Expert and trusted advisor skilled in research, analysis and examination of company technology and standard operating procedures.

Overview

18
18
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

Solutions Architect

Hazelcast
Palo Alto, CA
12.2022 - 07.2023
  • Maintained current and in-depth understanding of business processes, needs and objectives.
  • Contributed heavily to product development lifecycle of both back-end and customer-facing solutions.
  • Managed Major Financial clients like VISA, Fiserv, Capital One, HSBC, etc.
  • Successfully Implemented cloud migration strategy for key client VISA, which reduced Infrastructure costs by 35% and improved performance by 20%. I developed training program for our Turkey offshore team and with this program, team efficiency increased by 20%
  • Led and Mentored Solutions Architects in my team
  • Drive Functional and technical discovery in order to create and negotiate statement of work (SOW)
  • Implemented Services using amazon services like EC2, API Gateway, Lambda, security, RDS, S3, Parameter Store, Secrets Manager, RDS and Cloud Front, EC2, S3, SNS, SQS, etc.
  • Deployed applications using Docker, Kubernetes and AWS ECS and EKS services.

MDM Engineering Manager, Subject Matter Expert

Informatica
Redwood City, CA
04.2020 - 12.2022
  • am responsible for designing/implementing solutions for all Informatica products like MDM, e360, and IDD applications.
    Responsibilities
    Designed the software system of systems to meet Key Performance Parameters and Key System Attributes; Enforce software engineering standards and methods, as well as proper, secure utilization of modern technologies;
    Track and monitor the customer implementations more closely to ensure that the customer gets the best product usage in the shortest possible time.
    Reviewed plans and specifications and ensuring compliance with project documents
    Provided project documentation in the form of Requests for Information (RFI)/submittal responses, contract change orders (CCOs), etc
    Led internal technical resources (5 Sr Engineers) and ability to drive product technology roadmap with product vendors in alignment with the enterprise’s roadmap
    Redesigned MDM existing c360 application to e36o application that earned a combined $4.8M in sales revenue in the first quarter, increased users across company applications by 30%
    Migrated traditional legacy solutions to the cloud using AWS Technology, which increased user rating to 5/5 stars
    Collaborated with Product Owners, Product Managers, Engineers, and Stakeholders to determine the discrete functional and non-functional requirements for software solutions
    Created architectural documentation and models to capture software design concepts, user interface layouts, functional workflows, and integration; Develop software specifications to support development activities with keen attention to integration, test, dependency, resiliency, risk, constraints, and feasibility;
    Working Knowledge of Jira, CI/CD tooling, GitHub and overall DevOps experience
    Implemented Amazon services like EC2, API Gateway, Lambda, Security, RDS, S3, etc
    Integrated Elasticsearch on e360 application to search Business Entities created by using MDM
    Deployed applications using Docker, Kubernetes, and AWS EKS service
    Migrated monolithic applications to Microservices for easier development, testing, deployment, and scaling
    Deployed applications using Docker and Kubernetes
    Implemented Kafka for real-time processing of streams of data

Staff, Solutions Architect

FISERV INC
Sunnyvale, CA
06.2013 - 06.2020
  • A Solutions Architect in the Professional Services team for the Fiserv group, I am responsible for delivering architecture guidelines for all the Fiserv/Cashedge Products like Zelle Payments, TransferNow, popmoney, OpenNow, FundNow, VerifyNow, etc
  • For more than 200+ leading Financial Clients
  • Responsibilities
  • Responsible for providing complete design and solution for 200+ banks like Bank of America, PNC, BECU, Synchrony Financial, Bank of the west, Ally, SunTrust, Digital Insight, Citi Bank, Capital One, Citizens, RXP clients, etc
  • Who are using Fiserv Products like Zelle, Popmoney, TransferNow, etc
  • Involved in creating a payment gateway, starting from design and architecting the payment gateway system, considering scalability, security, and performance requirements
  • Setup these below components
  • Merchant Account: A bank account that uses a business to accept payments through credit cards and other electronic payment methods
  • Worked on Bank of America, Sunturst, Synchrony, PNC, Capitol One, etc
  • Payment Gateway: to connect a merchant's website to the payment processor, which enables the authorization and processing of transactions
  • Payment Processor: They communicate with the card networks (e.g., Visa, Mastercard) to process credit card transactions on behalf of the merchant
  • Authorization: The process of verifying a customer's payment information and setting the funds for a transaction
  • Implement security methodologies to protect sensitive payment data, ensuring compliance with industry standards (such as PCI DSS)
  • Ensure the payment gateway complies with industry regulations like GDPR and regional payment regulations
  • Support clients in Integrating custom solutions using Rest and SOAP APIs
  • Responsible for Integrating Fiserv products like Zelle, TransferNow, popmoney into client’s online banking systems
  • Involve in writing POCs
  • Worked on Web Application Frameworks like Angular and AngularJS
  • Worked on Security frameworks using SAML, OAUTH2, JWT, and SSO tools
  • Experience in load generation/performance testing using JMeter, Gatling frameworks, and developing extensions or plugins for the same for performance testing
  • Developed applications using Java/J2ee, Spring, Spring Boot, Spring Rest and Microservices technologies
  • Used EWS system for real-time account verification for VerifyNow product
  • Good Understanding on FIS Worldpay
  • Worked on cloud migration and used AWS API Gateway, AWS Certificate Manager, Lambda, Step functions, etc
  • Troubleshoot the Production logs and analyzes them to find out the root cause of the issue
  • Worked on MongoDB for NoSQL DB
  • Involve in complete application tests
  • Experience with ServiceNow platform
  • Integrated ITSM in to Fiserv and Used it for IT Support tickets tracking system
  • Maintain Big Data based data integration layer to ingest data from different sources into hosted environment for Analytics
  • Run the SQL Queries in Oracle DB for the client reports and to troubleshoot the problem
  • Work with cross-functional teams like Engineering, OPS team, PS, QA team to deliver accurate results in aggressive timelines.

Sr. Software Engineer

HP, PALM GBU, Help Application
Sunnyvale, CA
11.2010 - 06.2013
  • Help application guides the user on various features of the Palm device
  • By using Help, Application User can learn how to operate and usage of the Palm device
  • Users will get the benefits by knowing the features on Palm mobile
  • The goal of the Help Application is End users who were using this application can get information and all features about Palm mobile.

Customer Implementation Engineer

StarCite
San Jose, CA
03.2008 - 05.2009
  • Is an Event Management company, and this project is B2B implementation to provide meeting request services for its corporate customers such as Apple, IBM, JPMorgan
  • Business users from corporate customers access StarCite application by using credentials provided by the respective companies
  • This System obtains user credentials from the respective companies and provides access to StarCite Meeting services after validating user credentials.

Software Engineer

Intuit Inc
Mountain View, CA
03.2007 - 02.2008
  • Intuit Scripting Operations
  • Scripting operations involve data scraping from different accounts/banks for customers using Java-based scripts and displaying them in different Intuit products
  • The products which pull the data include Intuit Quicken, Intuit Customer Central, etc.

Software Engineer

Fidelity Information Services
Charlotte, NC
01.2006 - 02.2007
  • TouchPoint Loan Origination:
  • TouchPoint Loan Origination provides the technology to collect loan origination data, process loan applications, credit requests, and upload completed applications to host systems
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Education

Bachelor of Science - Computer Science & Engineering

Jawaharlal Nehru Technological University
Hyderabad, IN
07.1998 - 04.2002

Technology Leadership Program -

Cornell High School
Coraopolis, PA
11.2023 - Current

Hazelcast – Palo Alto, CA - Remote - undefined

Skills

Strategic planning

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Accomplishments

  • As a Solutions Architect at Hazelcast, I have successfully implemented a cloud migration strategy for the key client VISA at Hazelcast, which reduced Infrastructure costs by 35% and improved performance by 20%
  • I developed a training program for our Turkey offshore team and with this program, team efficiency increased by 20%
  • As a MDM Lead Support Manager at Informatica, I redesigned MDM existing c360 application to e36o application that earned a combined $4.8M in sales revenue in the first quarter, increased users across company applications by 30% and migrated traditional legacy solutions to the cloud using AWS Technology, which increased user rating to 5/5 stars
  • As a Solutions Architect at Fiserv, I successfully Launched/Delivered Multi-Million Zelle products and received the company's Living Proof awards for outstanding performance


Software

Java

J2EE

Microservices

Spring Boot

REST

SOAP

SQL

NoSQL

MongoDB

JavaScript

HTML

CSS

Certification

MDM

Timeline

Technology Leadership Program -

Cornell High School
11.2023 - Current

Solutions Architect

Hazelcast
12.2022 - 07.2023

Amazon Web Services Solutions Architect Associate

01-2022

MDM

06-2021

MDM Engineering Manager, Subject Matter Expert

Informatica
04.2020 - 12.2022

Staff, Solutions Architect

FISERV INC
06.2013 - 06.2020

Sr. Software Engineer

HP, PALM GBU, Help Application
11.2010 - 06.2013

Sun Certified Java Web Component Developer

03-2008

Customer Implementation Engineer

StarCite
03.2008 - 05.2009

Software Engineer

Intuit Inc
03.2007 - 02.2008

Software Engineer

Fidelity Information Services
01.2006 - 02.2007

Sun Certified Java Programmer

11-2004

Bachelor of Science - Computer Science & Engineering

Jawaharlal Nehru Technological University
07.1998 - 04.2002

Hazelcast – Palo Alto, CA - Remote - undefined

Kavitha PippiriSolutions Architect