Priscilla Palos
Curbside Personal Shopper
Houston
Summary
Experienced with selecting high-quality products and managing customer orders efficiently. Utilizes strong organizational and time management skills to ensure accurate and timely delivery. Knowledge of maintaining excellent customer service and adapting to changing demands in dynamic work environment.
Overview
3
3
years of professional experience
1
1
Language
Work History
Curbside Shopper
HEB Grocery Store
05.2024 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
Sales Associate
Academy Sports and Outdoors
03.2023 - 04.2024
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Crew Member
Crumbl
04.2022 - 01.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma -
South Houston High School
South Houston, TX 05.2001 -
Skills
Speed and efficiency
Flexibility
Safety awareness
Order accuracy
Customer service
Decision-making
Goal-oriented mindset
Planning and organization
Verbal and written communication
Teamwork
Time management
Problem-solving abilities
Timeline
Curbside Shopper
HEB Grocery Store
05.2024 - Current
Sales Associate
Academy Sports and Outdoors
03.2023 - 04.2024
Crew Member
Crumbl
04.2022 - 01.2023
High School Diploma -
South Houston High School
05.2001 -
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