Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kawanna Collins

Washington,DC

Summary

The Herb Shack, LLC is a sustainable living company focused on educating consumers about natural herbal products and the reuse of fabric materials. We aims to enhance product awareness and sales for local businesses seeking new customers and increased income. The organization also facilitates collaboration among small businesses in the District of Columbia and nearby areas. Our volunteers provide insights on fashion retail development, promotional strategy ideas and event coordination to engage the target market effectively.

Overview

2
2
years of professional experience

Work History

Sales Promotor

Herb Shack, LLC
09.2022 - Current
  • Developed and executed promotional campaigns to drive brand awareness and sales.
  • Collaborated with marketing team to create and implement promotional campaigns.
  • Worked with team to achieve sales goals for products.
  • Maintained knowledge of current promotions and product features.
  • Analyzed data obtained from consumer feedback surveys, identifying areas for improvement in marketing efforts or product offerings.
  • Mastered management system to efficiently process stock delivery, sales orders and maintain customer relationships.
  • Provided exceptional customer service, addressing inquiries promptly and ensuring a positive shopping experience for all patrons.
  • Ensured accurate inventory control by conducting regular stock checks, updating records as needed, and informing management of any discrepancies.
  • Cultivated partnerships with local businesses or community organizations for cross-promotional initiatives leading to increased brand exposure.
  • Recommended specific product options to meet customer needs.
  • Developed rapport with customers, resulting in repeat business and loyalty to the brand.
  • Established, organized and managed Points of Sales relationship by developing sales strategy and building brand awareness.
  • Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
  • Organized special events and in-store promotions to engage customers and drive sales growth.
  • Trained new team members in sales techniques and company protocols, fostering an environment of continuous learning and professional development.
  • Improved company visibility by meeting with and engaging prospective customers.
  • Requested contact information from potential customers to provide additional information.
  • Provided exceptional customer service to drive satisfaction.
  • Increased sales by effectively communicating product benefits.
  • Educated customers on product features and answered questions regarding product use.

Education

HSD - Arts And Technology

William McKinley High School
Washington, DC

Certificate - Mural Painting & Water Colors.

The Art League
Alexandria, VA
03.2019

Skills

  • Sales Tracking
  • Product Knowledge
  • Cross-selling techniques
  • Sales management
  • Presentation Skills
  • Effective Communication
  • Company Branding
  • Sales Presentations
  • Sales Reporting
  • Product Demonstration
  • Networking
  • Customer Education
  • Customer Engagement
  • Event Planning

Timeline

Sales Promotor

Herb Shack, LLC
09.2022 - Current

HSD - Arts And Technology

William McKinley High School

Certificate - Mural Painting & Water Colors.

The Art League
Kawanna Collins