Kawthar Ahmed
Stafford
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
International Specialist
Hilldrup
Stafford
12.2024 - Current
- Coordinated complex international logistics and documentation, ensuring compliance with import/export regulations and customer requirements.
- Provided strategic support to cross-border client accounts, delivering tailored solutions and maintaining high levels of satisfaction.
- Analyzed international trends and shipping patterns to identify process improvements and cost-saving opportunities.
International Customer Associate
Hilldrup
Stafford
09.2023 - 12.2024
- Delivered exceptional service to international clients by resolving inquiries and ensuring timely follow-up on shipments and services.
- Helped develop customer service protocols and SOPs to enhance international operations.
- Collaborated with vendors and internal departments to ensure accurate and on-time global service delivery.
HR Intern
Hilldrup
Stafford
05.2023 - 09.2023
- Assisted HR team with onboarding processes, including preparing new hire packets and updating employee records.
- Provided front-desk support, welcoming visitors and directing them appropriately.
- Maintained confidentiality and accuracy while managing employee documentation.
Restaurant Server
Panda Express
Stafford
08.2022 - 05.2023
- Delivered attentive service in a high-paced environment while managing front-of-house operations.
- Resolved guest concerns promptly, ensuring customer satisfaction.
- Maintained cleanliness and food safety standards throughout shifts.
Content Writer
Alien Attorney
Remote
06.2022 - 08.2022
- Developed custom content tailored to legal audiences, adapting tone and structure to match brand identity.
- Proofread and revised team content to maintain high quality and factual accuracy.
- Conducted thorough research to inform article development.
Stocker Associate
Walmart
Stafford
03.2019 - 04.2022
- Organized merchandise on sales floor, maintaining fully stocked and tidy shelves.
- Followed safety protocols when using equipment such as pallet jacks and forklifts.
- Collaborated with team members to meet nightly restocking goals.
Education
B.A. - Communications – Public Relations
George Mason University
Fairfax, VA05.2023
Skills
- Time Management
- Organization
- Customer Service
- Teamwork & Collaboration
- Fluent in Multiple Languages (Arabic, Spanish, English, Persian, French)
Languages
- Arabic
- Spanish
- English
- Persian
- French
Timeline
International Specialist
Hilldrup
12.2024 - Current
International Customer Associate
Hilldrup
09.2023 - 12.2024
HR Intern
Hilldrup
05.2023 - 09.2023
Restaurant Server
Panda Express
08.2022 - 05.2023
Content Writer
Alien Attorney
06.2022 - 08.2022
Stocker Associate
Walmart
03.2019 - 04.2022
B.A. - Communications – Public Relations
George Mason University