Kawther Ali
Willowbrook,IL
Summary
Dynamic pharmacy professional with extensive experience at Walmart, excelling in medication therapy management and immunization administration. Proven ability to enhance pharmacy efficiency and foster team collaboration. Skilled in drug utilization review and committed to patient education, ensuring optimal care and safety. Strong communicator dedicated to continuous improvement and professional development.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Staff Pharmacist
Walmart
Hopdgkins,IL
05.2011 - Current
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Provided medication therapy management to patients using Outcomes and Mirixa.
- Coordinated pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
- Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
- Properly instructed pharmacy students and residents on introductory and advanced pharmacy practice rotations.
- Improved pharmacy efficiency by training new staff pharmacists and pharmacy technicians on proper procedures and protocols.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Pharmacy Manager
Medshop Pharmacy
Naperville, IL
10.2010 - 05.2011
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Implemented staff training programs to continuously develop skills and maintain professional licensure requirements.
- Increased revenue through effective promotions, marketing strategies, and cross-selling initiatives.
- Expanded business opportunities by cultivating partnerships with local medical facilities and organizations.
Pharmacy Intern
Target
Lemont, IL
06.2008 - 04.2010
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Pharmacy Technician
Target
Lemont, IL
09.2003 - 05.2008
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Bachelor of Science - Pharmacy
The Applied Science University
Amman,Jordan07-1997
Skills
- Drug utilization review
- Medication dispensing
- Pharmacy automation systems
- Immunization administration
- Medication therapy management
Accomplishments
- Achieved role model pharmacist through effectively helping my pharmacy leading the region. In addition helping covering pharmacy mangers multiple times in multiple locations.
- Bilingual Arabic and english.
Certification
- Licensed pharmacist in Illinois - since 2010
- Certified immunization Pharmacist.
- Comprehensive contraceptive education for Illinois pharmacist certification since 2023.
Languages
Arabic
Full Professional
Timeline
Staff Pharmacist
Walmart
05.2011 - Current
Pharmacy Manager
Medshop Pharmacy
10.2010 - 05.2011
Pharmacy Intern
Target
06.2008 - 04.2010
Pharmacy Technician
Target
09.2003 - 05.2008
Bachelor of Science - Pharmacy
The Applied Science University