Passionate student in the Travel Industry Management undergraduate program at the University of Hawaii at Manoa hoping to pursue a career in the Travel Industry. Outgoing personality and very experienced in customer service and collaborating with both colleagues and customers.
Worked across several different areas within the lodge to ensure a top quality experience throughout the different activities at the resort, including dining, watersports, lodging and leisure. Exceeded performance metrics and goals regularly, leading to recognition as a top performer within the staffing team. Collaborated across departments within the organization to ensure a cohesive approach towards fulfilling staffing needs and achieving company-wide objectives. Built strong relationships with clients through consistent communication, understanding their staffing needs and providing tailored solutions.
Worked in a quick paced and busy environment while collaborating with team members to complete daily tasks, ensuring smooth operation of the grocery store. Provided exceptional customer service, answering questions and helping customers locate items. Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.