Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kay Cradick

Honolulu

Summary

Passionate Travel Industry Management student with diverse experience in customer service, collaborating effectively across teams in dynamic environments. Proven ability to enhance guest experiences through strong communication skills and a commitment to teamwork, complemented by fluency in Spanish.

Overview

3
3
years of professional experience

Work History

Barista

Honolulu Coffee Company
Honolulu
01.2023 - Current

Crew

Koolina Ocean Adventures
Koolina
10.2025 - 05.2026
  • Provided exceptional customer service and Identified needs of customers promptly and efficiently. during ocean excursions and activities.
  • Collaborated with crew to execute daily sailing plans.
  • Managed deck operations, ensuring efficient loading and unloading of cargo and guests.
  • Performed lifeguarding duties such as scanning area for potential hazards, responding to emergencies, administering first aid when necessary, and rescuing distressed swimmers.

Summer Intern

The Fairmont Orchid
Big Island
05.2025 - 07.2025
  • Collaborated across several departments within luxury resort, focusing on events, food and beverage, and marketing.
  • Acquired hands-on experience in various career paths within resort, enhancing understanding of hotel division in tourism industry.

Lodge Staff

White Birch Lodge
Elk Rapids
05.2024 - 07.2024
  • Coordinated activities across dining, watersports, boating, lodging, and leisure to enhance guest experience at the lodge.
  • Collaborated with departments to align staffing strategies with company objectives for improved operational efficiency.
  • Developed client relationships through consistent communication to understand staffing needs and deliver customized solutions.

Education

Travel Industry Management - tourism, spanish

University of Hawaii At Manoa
Honolulu, HI
01-2026

Skills

  • Fluent in Spanish

Languages

Spanish

References

  • Bianca - Manager at Koolina Ocean Adventures (808) 690 1249
  • Paul - GM at Honolulu Coffee Company (808) 635 4089

Timeline

Crew

Koolina Ocean Adventures
10.2025 - 05.2026

Summer Intern

The Fairmont Orchid
05.2025 - 07.2025

Lodge Staff

White Birch Lodge
05.2024 - 07.2024

Barista

Honolulu Coffee Company
01.2023 - Current

Travel Industry Management - tourism, spanish

University of Hawaii At Manoa
Kay Cradick