KAY LEDWICK
Richlands,NC
Summary
I wish to acquire a full-time position that offers professional challenges utilizing interpersonal and problem-solving skills, with the possibility of advancement. I am technically still employed by Onslow County Schools. However, I am not currently an active school bus driver. I had massive rotator cuff surgery on my left shoulder in February of 2023 and I am still rehabilitating myself. I have made much progress and can perform work, but I am not back to D.O.T. physical standards yet. I still have a bit of trouble with exertion overhead.
Overview
20
20
years of professional experience
Work History
Full-time School Bus Driver
Onslow County Schools
02.2014 - Current
- Developed positive relationships with students and parents, communicating information to school faculties and parents to promote good working relationships.
- Completed pre-trip and post-trip bus inspections and documented the required information in vehicle logs, reporting vehicle maintenance issues to mechanical personnel when they arose.
- Maintained bus cleanliness.
- Obeyed traffic laws to enable safe transportation of students while adhering to tightly scheduled routes to accomplish timely pickups and drop-offs.
Delivery Driver
Hungry Howies Pizza & Subs
07.2023 - 10.2023
- Completed on-time deliveries by choosing best and most efficient routes to customer doorsteps and business offices, as well as aboard Camp LeJeune.
- Food prep.
- Maintained positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order tickets.
- Took telephone orders and answered customer questions, as well as accepted payments for deliveries and for in-store orders.
- Performed closing duties: cleaning the store and washing dishes, restocking drink cooler, etc., so the store was ready for opening the next morning.
Delivery Driver
Wing Zone
08.2014 - 01.2021
- Completed on-time deliveries by choosing best and most efficient routes to customer doorsteps and business offices, as well as aboard Camp LeJeune and MCAS New River.
- Food prep.
- Maintained positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order tickets.
- Took telephone orders and answered customer questions, as well as accepted payments for deliveries and for in-store orders.
- Performed closing duties: cleaning the store and washing dishes, restocking drink cooler, etc., so the store was ready for opening the next morning.
Passenger Conductor/Assistant Conductor
Amtrak
02.2004 - 08.2012
- Supervised or assisted in safe train movement on a tight time schedule on Amtrak Northeast Corridor trains, as well as between Richmond, VA and Washington, D.C.
- Addressed equipment mechanical issues en route, and reported unresolved mechanical issues to maintenance personnel using standard forms and face-to-face communication.
- Assisted passengers onboard with luggage, seating, and special needs requirements, as well as scheduling issues in making connections to other trains; arranged for passengers' further assistance from other crews later in their trips.
- Worked in conjunction with a consulting agency to formulate an original pre-employment test. Also took part in the production of instructional material pertaining to Acela high-speed train equipment.
- Worked with federal and state security personnel (US Secret Service, Amtrak Police, various local police departments) when transporting high-profile passengers or removing security risks from trains.
- Collected revenue for onboard ticket sales and remitted it at designated collection points.
- Worked in Washington, D.C. Union Station train yard, moving equipment through the washer, to the Service and Inspection facility, and back to Union Station for departure setup after having been serviced and cleaned.
Education
No Degree - One Year of College Transfer Classes
Coastal Carolina Community College
Jacksonville, NCHigh School Diploma -
White Oak High School
Jacksonville, NC06.1987
Skills
- Vehicle maintenance
- Route coordination
- Passenger safety management
- Passenger assistance
- Good customer service skills
- Hands-on work
- Commercial driving
Additional Information
I also worked in the 1990's as a house painter and a cedar shake roof mechanic/sealer for several years. These were weather-dependent, seasonal positions and I held other jobs during the off-seasons.
Timeline
Delivery Driver
Hungry Howies Pizza & Subs
07.2023 - 10.2023
Delivery Driver
Wing Zone
08.2014 - 01.2021
Full-time School Bus Driver
Onslow County Schools
02.2014 - Current
Passenger Conductor/Assistant Conductor
Amtrak
02.2004 - 08.2012
No Degree - One Year of College Transfer Classes
Coastal Carolina Community College
High School Diploma -
White Oak High School
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