Kay McClure
Carmichael,CA
Summary
Extensive expertise in customer service and forging strong business and client relationships. Quickly grasp new ideas, integrate them into results and problem solutions. Work well as a team member and independently. Strong research and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Out of State Recording Auditor
National Closing Solutions
Roseville, California
01.2015 - 08.2023
- Prioritized Daily workload by date needed to record by state and county
- Monitored the recording queue for releases and rushes
- Reconciled rejections and noted file and guided co-workers
- I made sure co-workers had work, helped them with rejections and informed them daily of any new changes and updated county regulations.
Recording Specialist for Outsourced Accounts
LSI-LPS a Black Knight Financial Service, Inc.
04.2004 - 03.2014
- Monitored an average of 75 recording packets each week
- Acted as a Liaison between Title and Escrow Companies
- Audited recording documents for compliance as each Outsourced Company has specific requirements
- Once recorded, made sure the company received a Title Policy.
Education
AA Business Administration/ Real Estate -
Sacramento City College
01.1993
Skills
- Excellent Customer Service Skills
- Phone Etiquette
- Microsoft Word
- Research and Calculating Taxes
- SOP Adherence
- Root Cause Analysis
- Balance Sheets
- Report Writing
- Financial Records Review
- Audit Coordination
- Compliance Standards
- Taxation Knowledge
Timeline
Out of State Recording Auditor
National Closing Solutions
01.2015 - 08.2023
Recording Specialist for Outsourced Accounts
LSI-LPS a Black Knight Financial Service, Inc.
04.2004 - 03.2014
AA Business Administration/ Real Estate -
Sacramento City College
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