Kay Morgan
Blanchester,OH
Summary
Skilled Owner/Operator with a strong background in truck operation and customer relationship management. Known for effective communication and problem-solving abilities, ensuring compliance with transportation regulations while delivering timely service. Seeking to enhance operational efficiency and customer satisfaction.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Owner/Operator
KAY & DALE hauling llc
Blanchester, Ohio
08.2023 - Current
- Conducted routine vehicle inspections to ensure safety and compliance standards.
- Operated heavy-duty trucks for regional and long-haul transportation tasks.
- Adhered to all local, state, and federal transportation regulations consistently.
- Provided exceptional customer service during freight pickup and delivery interactions.
- Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
- Retained valid proof of insurance and registration in vehicles.
- Provided customer service by responding to inquiries in person or via telephone and email.
Driver Specialist
FedEx Ground
Lebanon, Ohio
10.2022 - 08.2023
- Operated delivery vehicles to ensure timely package transport.
- Followed safety protocols to promote a secure driving environment.
- Communicated effectively with team members to coordinate routes.
- Monitored traffic and weather conditions to adjust delivery plans.
General Laborer
Job Center
Wilmington, OH
10.2021 - 02.2022
- Operated forklifts to transport materials across warehouse efficiently.
- Loaded and unloaded shipments, ensuring proper handling of goods.
- seasonal
Mail Sorter
Amazon CVG5 / CVG 9
Hebron, Kentucky
09.2019 - 04.2020
- Unloaded merchandise from delivery trucks for inventory processing.
- Organized products on the warehouse floor for easy access and retrieval.
- Inspected items for damage and reported discrepancies to supervisors.
- Operated pallet jacks and forklifts to move heavy goods safely.
Shipping and Receiving Associate
peter cremer north america
Cincinnati, Ohio
01.2017 - 01.2019
- Operated forklifts to transport materials across warehouse efficiently.
- Maintained inventory accuracy through regular cycle counts and checks.
- Loaded and unloaded shipments, ensuring proper handling of goods.
Assistant Supervisor /Lead Forklift Operator
Alpla
Florence, Kentucky
01.2016 - 01.2017
- Operated stand-up forklift to transport materials within warehouse.
- Conducted regular safety checks on forklift equipment and tools.
- Maintained accurate inventory records using warehouse management system.
- Followed safety protocols to ensure a secure working environment.
- Monitored stock levels and reported shortages to management promptly.
- Utilized RF scanner for inventory control purposes.
- Followed safety protocols while operating equipment and lifting heavy objects.
Education
Associate of Applied Science - Architectural Drafting
Itt-tech
Cincinnati, OH09-2012
Cdl-a - Semi Driving
Tri-state Truck Driving School
Middletown, OH03-1992
Skills
- Vehicle inspection
- Truck operation
- Regulatory compliance
- Customer relationship management
- Route optimization
- Forklift operation
- Problem solving
- Time management
- Attention to detail
- Effective communication
- Delivery coordination
- Inventory management
Certification
tractor trailer driver certified
Accomplishments
Southwestern Ohio Regional Transit Authority of Ohio
United States Marine Corps
- Veteran of USMC and USMCR. 1981- 1990
- Infantry squad member
- Military Police
- Diesel Mechanic
- Infantry Squad Leader
Desert storm
Purple Heart / Good Conduct Metal
Timeline
Owner/Operator
KAY & DALE hauling llc
08.2023 - Current
Driver Specialist
FedEx Ground
10.2022 - 08.2023
General Laborer
Job Center
10.2021 - 02.2022
Mail Sorter
Amazon CVG5 / CVG 9
09.2019 - 04.2020
Shipping and Receiving Associate
peter cremer north america
01.2017 - 01.2019
Assistant Supervisor /Lead Forklift Operator
Alpla
01.2016 - 01.2017
Associate of Applied Science - Architectural Drafting
Itt-tech
Cdl-a - Semi Driving
Tri-state Truck Driving School