Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kay Patel

Valley Center,CA

Summary

Results-driven realtor and business coach with a proven track record in real estate and entrepreneurship. I excel in navigating property transactions, from valuation to negotiation, consistently exceeding sales targets and fostering enduring client relationships. In business coaching, I merge industry expertise with dynamic methodologies, specializing in unlocking untapped potential, fostering leadership, and implementing strategies for sustainable success. My exceptional communication skills and ability to translate complex concepts into actionable steps set me apart, whether guiding clients through real estate transactions or coaching businesses to new heights. My unwavering dedication to excellence and passion for fostering growth define my success in the industry.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Business Coach

Next Level Wealth Coaching
10.2023 - Current
  • Conducted personalized coaching sessions to enhance clients' leadership and business skills.
  • Facilitated workshops on team collaboration, communication, and effective problem-solving.
  • Developed tailored strategies to address specific professional challenges and achieve career goals
  • Monitored and analyzed clients' progress, results and overall satisfaction to implement process improvement initiatives.
  • Engaged with prospective clients via multiple channels, including social media outreach, cold-calling, databse follow-up, and creating a referral system.
  • Fostered positive, proactive and professional relationships to achieve short- and long-term business goals.

Director of Sales

The Dana Pollard Group- Keller Williams Realty
06.2022 - 10.2023
  • Managed team of agents, providing guidance, coaching and support.
  • Oversaw and mentored a high-performing sales team, consistently exceeding monthly and yearly targets, resulting in ranking as the #1 team in Dallas/Fort Worth 2 years in a row.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Established pricing strategies to maintain competitive pricing and maximize profits.
  • Developed and implemented innovative sales techniques, leveraging market trends to stay ahead of competitors.
  • Managed the full cycle from lead generation to closing deals, ensuring a seamless customer experience.
  • Conducted regular sales training sessions to enhance the skills and performance of the sales team.

Lead Agent

The Dana Pollard Group- Keller Williams Realty
02.2021 - 06.2022
  • Spearheaded recruitment efforts, successfully hiring and onboarding top-tier real estate agents.
  • Established and executed comprehensive training programs, resulting in improvement in agent performance.
  • Developed and implemented effective systems and processes to streamline workflows and enhance overall team efficiency.
  • De-escalated and promptly resolved client complaints to maintain professional relationships.
  • Followed up on customers' inquiries to assess satisfaction with provided solutions.
  • Established KPIs and tracked metrics to evaluate and enhance team performance.
  • Conducted regular one-on-one coaching sessions to support agents in achieving their professional objectives.

Sales Agent

Keller Williams Realty DFW Southlake
09.2019 - 01.2021
  • Successfully facilitated residential real estate transactions, ensuring seamless buying and selling experiences for clients.
  • Developed a strong network of contacts within the local real estate community to enhance market visibility.
  • Conducted thorough market research to provide clients with accurate property valuations and market insights.
  • Negotiated favorable terms for clients, demonstrating effective communication and strategic deal-making skills.
  • Utilized strong organizational skills to manage multiple transactions simultaneously, meeting tight deadlines.
  • Maintained up-to-date knowledge of real estate regulations, ensuring compliance in all transactions.
  • Established and nurtured client relationships, resulting in a high rate of repeat business and referrals.
  • Collaborated with lenders, inspectors, and other professionals to facilitate smooth real estate transactions.

Owner/Chief Operating Officer

All State Carriers, Inc.
01.2015 - 11.2018
  • Founded and managed the Transportation Company, growing revenue to over $500,000 in the first year.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls and improve operations.

Transportation Dispatcher

JAP Trucking Express
02.2012 - 01.2015
  • Checked that each scheduled route was appropriately covered by delivery drivers.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Coordinated closely with other departments to facilitate smooth delivery operations.
  • Provided training and guidance to new dispatchers.
  • Oversaw and enforced compliance with all safety regulations and DOT regulations.
  • Monitored and tracked status of shipments in transit to confirm on-time delivery.

Education

Real Estate

RETT Real Estate School
Grapevine
11.2017

High School Diploma -

Woodson High School
Fairfax, VA
06.2009

Skills

  • Performance management
  • Conflict resolution
  • Coaching and mentoring
  • Customer relationship management
  • Time management
  • Problem solving
  • Process improvement
  • Organizational development

Certification

Texas Real Estate License- 2018

Timeline

Business Coach

Next Level Wealth Coaching
10.2023 - Current

Director of Sales

The Dana Pollard Group- Keller Williams Realty
06.2022 - 10.2023

Lead Agent

The Dana Pollard Group- Keller Williams Realty
02.2021 - 06.2022

Sales Agent

Keller Williams Realty DFW Southlake
09.2019 - 01.2021

Owner/Chief Operating Officer

All State Carriers, Inc.
01.2015 - 11.2018

Transportation Dispatcher

JAP Trucking Express
02.2012 - 01.2015

Real Estate

RETT Real Estate School

High School Diploma -

Woodson High School

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Kay Patel