Maintained appropriate filing of personal and professional documentation.
Oversaw personal and professional calendars and coordinated appointments for future events.
Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education Coordinator
Bright Horizons
01.2021 - 11.2021
Developed community education programming events and other activities designed to increase and improve educational outcomes
Facilitated between faculty, staff and administrators to coordinate educational program delivery.
Provided support and resources for educators seeking higher level of education.
Lead Teacher
Bright Horizons
11.2018 - 01.2021
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school. (Including parent teacher conferences).
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Maintained patience and level-headedness in diverse situations to support student development and personal growth.