Kaya Carter
Baltimore,MD
Summary
As a shift leader at Georgia Peach Soul Food, I have a proven track record in enhancing customer and employee satisfaction. Skilled in team leadership and problem-solving, I successfully trained new staff and conducted interviews, ensuring high standards in service delivery.
Overview
3
3
years of professional experience
Work History
Shift Leader
Georgia Peach Soul Food
Baltimore
04.2024 - Current
- Manage shift operations to ensure efficient service and customer satisfaction.
- Coordinate staff schedules to optimize labor resources and meet peak demand.
- Conduct inventory checks to maintain stock levels and minimize waste.
- Facilitate training sessions for new team members to enhance service skills.
- Conducting interviews to ensure that the company is hiring people that meet our standards.
Warehouse Associate
Amazon
Aberdeen, MD
08.2023 - 04.2024
- Check returned items for damages such as stains, holes, dents, etc.
- Neatly place clean items back into packaging to ensure the next customer gets a high quality product.
- Diligently place items that cannot be resold in the trash so no customers receive a bad order.
Warehouse Associate
Amazon
Sparrows Point, MD
06.2022 - 05.2023
- Keep track of stock and ensure all items are accounted for.
- Make sure all inventory is in transit to the correct department.
- Handle equipment and machinery with caution.
Education
Applied Psychology
Coppin State University
Baltimore, MDHigh School Diploma -
Baltimore City College
Baltimore, MD06.2021
Skills
- Positive attitude
- Team leadership
- Problem-solving
- Dedicated
- Focused
- Hard working
- Diligent
- Teachable
Timeline
Shift Leader
Georgia Peach Soul Food
04.2024 - Current
Warehouse Associate
Amazon
08.2023 - 04.2024
Warehouse Associate
Amazon
06.2022 - 05.2023
Applied Psychology
Coppin State University
High School Diploma -
Baltimore City College