Kaya Filipkowski
Pittsburgh,PA
Summary
A business management student seeking a challenging internship where I can utilize my academic background and develop practical skills in a real-world setting. I am a highly motivated and detail-oriented individual with excellent communication and problem-solving abilities. I possess a strong work ethic and am eager to contribute to the success of an organization while gaining valuable industry experience.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Pinecrest Lake Golf & Country Club
2021.05 - 2022.08
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
- Provided responsive, exceptional service to over 50 customers at a time by answering questions, making recommendations, providing samples and responding to multiple requests.
- Maintained order efficiency and accuracy through clear communication with kitchen staff and co-workers, earning numerous recommendations from satisfied customers.
- Handled multiple simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Cultivated strong relationships with hundreds of members, engaging in friendly conversation and memorizing drink orders to promote loyalty and satisfaction.
Intern
Wycoff Medical Center
2018.01 - 2019.01
- Participated in workshops and presentations related to projects to gain knowledge.
- Maintained database systems to track and analyze operational data.
Education
Bachelor's of Science, Arts And Business - Business Management
04.2024
- Dean's Scholarship Recipient
- Relevant Coursework: Human-Resources Management & Business Law & Ethics
- Research Project: Effects of ESOPs on Job Performance & Job Satisfaction
Advanced Regents Diploma -
06.2020
Skills
- Adaptable and Flexible
- Strong Customer Service Skills
- Responsible and Trustworthy
- Strong Sales Skills
Languages
English
Polish
Timeline
Bartender/Server - Pinecrest Lake Golf & Country Club
2021.05 - 2022.08
Intern - Wycoff Medical Center
2018.01 - 2019.01
Chatham University - Bachelor's of Science, Arts And Business, Business Management
Forest Hills High School - Advanced Regents Diploma,
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