Kaya Filipkowski

Pittsburgh,PA

Summary

A business management student seeking a challenging internship where I can utilize my academic background and develop practical skills in a real-world setting. I am a highly motivated and detail-oriented individual with excellent communication and problem-solving abilities. I possess a strong work ethic and am eager to contribute to the success of an organization while gaining valuable industry experience.

Overview

years of professional experience

Work History

Bartender/Server

Pinecrest Lake Golf & Country Club

05.2021 - 08.2022

Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
Provided responsive, exceptional service to over 50 customers at a time by answering questions, making recommendations, providing samples and responding to multiple requests.
Maintained order efficiency and accuracy through clear communication with kitchen staff and co-workers, earning numerous recommendations from satisfied customers.
Handled multiple simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Cultivated strong relationships with hundreds of members, engaging in friendly conversation and memorizing drink orders to promote loyalty and satisfaction.

Intern

Wycoff Medical Center

01.2018 - 01.2019

Participated in workshops and presentations related to projects to gain knowledge.
Maintained database systems to track and analyze operational data.

Education

Bachelor's of Science, Arts And Business - Business Management

Chatham University, Pittsburgh

04.2024

Dean's Scholarship Recipient
Relevant Coursework: Human-Resources Management & Business Law & Ethics
Research Project: Effects of ESOPs on Job Performance & Job Satisfaction

Advanced Regents Diploma -

Forest Hills High School, New York City

06.2020

Skills

Adaptable and Flexible
Strong Customer Service Skills

Responsible and Trustworthy
Strong Sales Skills

Languages

English

Polish

Timeline

Bartender/Server - Pinecrest Lake Golf & Country Club

05.2021 - 08.2022

Intern - Wycoff Medical Center

01.2018 - 01.2019

Chatham University - Bachelor's of Science, Arts And Business, Business Management

Forest Hills High School - Advanced Regents Diploma,