Kaya Friday
Fort Washakie
Summary
Dynamic and adaptable professional with cash-handling expertise and a strong work ethic, honed at Wind River Hotel & Casino. Proven ability to enhance customer satisfaction through empathetic communication and efficient service. Recognized for maintaining cleanliness and organization, contributing to a positive team environment, and optimal product availability.
Overview
4
4
years of professional experience
Work History
Gift Shop Cashier
Wind River Hotel & Casino
11.2023 - Current
- Provided exceptional customer service through active listening and empathetic communication, addressing concerns effectively while maintaining a positive demeanor.
- Demonstrated adaptability and flexibility by covering additional shifts when needed, contributing to a well-functioning team environment.
- Enhanced customer satisfaction by providing efficient and friendly service at the cash register.
- Collaborated with fellow team members to maintain adequate inventory levels on the sales floor, ensuring optimal product availability.
Summer Youth Worker
Wind River Hotel & Casino
06.2023 - 08.2023
- Managed and organized files in an office setting.
- Gained organizational skills by managing event setup and breakdown processes.
- Improved team efficiency with diligent maintenance of equipment and supplies.
Summer Youth Worker
Northern Arapaho Tribe Housing
05.2021 - 08.2021
- Provided exceptional customer service, addressing concerns promptly and professionally to ensure satisfaction.
- Demonstrated adaptability by quickly adjusting to new tasks and responsibilities as needed throughout employment tenure.
- Developed a strong work ethic through punctual attendance, consistent effort, and adherence to deadlines.
Education
High School Diploma -
Fort Washakie High School
Fort Washakie, WY05-2021
Skills
- Patience and empathy
- Cleanliness and hygiene
- Cash handling expertise
- POS system proficiency
- Store maintenance
- Attention to detail
- Cleaning and sanitizing
- Multitasking Abilities
- Adaptable and flexible
Achievement in Student Filmmaking award.
I was a part of a film club in High school in which we were able to create a film about MMIW (Missing and Murdered Indigenous Women). We were invited to a film festival down in Los Angeles, CA, where we won the Achievement in Student Filmmaking award.
Timeline
Gift Shop Cashier
Wind River Hotel & Casino
11.2023 - Current
Summer Youth Worker
Wind River Hotel & Casino
06.2023 - 08.2023
Summer Youth Worker
Northern Arapaho Tribe Housing
05.2021 - 08.2021
High School Diploma -
Fort Washakie High School
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