Kaya Naslund
Pine,Colorado
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Evergreen Parks and Recreation. Proven ability to enhance guest experiences through exceptional communication and problem-solving skills. Experienced in maintaining safety standards and cleanliness, while demonstrating flexibility and teamwork in fast-paced environments. Committed to delivering quality service and support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service/ Lake House Attendant
Evergreen Parks and Recreation
05.2025 - Current
- Maintained cleanliness and organization of facilities to enhance visitor experiences.
- Assisted in setup and breakdown of events, ensuring timely and efficient operations.
- Responded promptly to guest inquiries, providing exceptional customer service.
- Utilized cleaning equipment and supplies effectively to uphold safety standards.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Contributed to team efficiency by completing assigned tasks in a timely manner, supporting colleagues when needed.
Babysitter
Mulitple Families
08.2021 - Current
- Supervised children's activities to ensure safety and engagement.
- Assisted with homework and educational tasks to support learning.
- Developed creative playtime activities to stimulate child development.
- Managed daily schedules, including meals and naps, for consistency.
- Adapted quickly to children's changing moods and preferences during care.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Education
No Degree - General Studies
Conifer High School
Conifer, CO05-2027
Skills
- Elderly care- I volunteer at a Memory Care community in Wheat Ridge
- Detail-oriented
- Flexible schedule
- Childcare support
- Customer service
- Guest greeting
- Health and safety compliance
- First aid training
- Childcare experience
- Quality assurance
- Safe cleaning with chemicals
- Commercial and residential cleaning
- Teamwork
- Teamwork and collaboration
- Multitasking and prioritizing
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Clear communication
- Team collaboration
- Verbal and written communication
- Guest service and support
- Professional and courteous
- Self motivation
- Proactive attitude
- Strong organization
Certification
- Certified CPR/ BLS expires 2027
Timeline
Customer Service/ Lake House Attendant
Evergreen Parks and Recreation
05.2025 - Current
Babysitter
Mulitple Families
08.2021 - Current
No Degree - General Studies
Conifer High School