Kayah Davis
Bend,OR
Summary
Dynamic professional with proven client service skills, adept at managing front desk operations. Committed to delivering exceptional client experiences while ensuring smooth operational workflows.
Overview
3
3
years of professional experience
Work History
Marina Driver
Sunriver Resort Marina
Sunriver, OR
06.2023 - 08.2026
- Supported daily marina operations in a varied seasonal role. Transporting customers and our equipment between the marina and our takeout locations using shuttle vans and different types of boat trailers while maintaining proper communication over the radio.
- Operated shuttle vans, raft trailers carrying stacks of up to 5 rafts, and hardshell boat trailers transporting up to 8-10 boats at a time.
- Safely loaded, unloaded, secured, and organized rafts, kayaks, canoes, SUPS, and other watercraft on trailers for transportation.
- Occasionally served as the takeout role, overseeing the landing and unloading of customers, communicating with drivers and boat count via radio, and ensuring all boats were in before closing operations.
Front desk coordinator - Client services & support
Elite Medi Spa
Bend, Oregon
11.2024 - 05.2026
- Served as the first point of contact for clients while managing front desk operations, including scheduling, confirmations, cancellations, check in/check out, phone calls, emails, and inquiries.
- Educated clients on treatments, services, memberships, packages, skincare products, and aftercare while helping them select options aligned with their goals and desired results.
- Increased sales through personalized recommendations and upselling of medical grade skincare, treatment packages, and memberships. Facilitated membership enrollment and maintained accurate client profiles.
- Maintained accurate patient records and ensured required forms were completed prior to appointments while upholding professionalism, discretion, and confidentiality.
- Processed payments, refunds, invoices, and daily transactions. Completed end of day daily reconciliations to ensure accurate balances and financial records.
- Supported opening/closing procedures, inventory management, product displays, pricing updates, and backend inventory accuracy while building strong client relationships in a fast-paced environment.
Education
High School Diploma -
Summit High School
Bend, OR06-2025
GED -
COIC
Bend, OR02-2025
Skills
- Client Service and Client Relations
- Dependability and Strong Work Ethic
- Adaptability and Quick Learning
- Problem Solving and Conflict Resolution
- Multitasking and Time Management
- Team Collaboration
- Phone and Front Desk Operations
- Cash handling and Payment Processing
- Heavy Lifting
Timeline
Front desk coordinator - Client services & support
Elite Medi Spa
11.2024 - 05.2026
Marina Driver
Sunriver Resort Marina
06.2023 - 08.2026
High School Diploma -
Summit High School
GED -
COIC