KayCee Brimhall

• Answered questions and directed students to appropriate college services.

• Assisted students in making plans to achieve their academic goals.

• Made outgoing calls to inform students of pertinent information.

• Worked closely with Academic Advisors on special projects.

Relevant experience: Personal Shopping and Delivery, Vendor Assistant, Event Setup and Teardown, and Pet Sitting

• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
• Collaborated closely with clients to better understand expectations.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Answered questions and assisted customers with item selection.
• Set up displays and signage to attract customers and boost sales for artwork and other merchandise.
• Processed transactions by calculating purchase totals and collecting payments.

• Trained new employees and delegated daily tasks and responsibilities.
• Completed cash and credit card transactions accurately using POS software.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Managed inventory to keep location well-stocked with necessary supplies.
• Enforced company policies and regulations with employees.