Kaycee Caban
Norristown,PA
Summary
Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.
Overview
20
20
years of professional experience
Work History
Home Health Aide
Wrapped n Lovecare Llc
Media, Pennsylvania
01.2024 - Current
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Transported clients to doctor appointments and social events.
- Assisted in ambulation and exercise routines for clients.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Provided companionship and monitored health condition of clients.
- Prepared meals and snacks according to prescribed diets.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Assisted clients with bathing, dressing and incontinence care.
Home Health Aide
Reliant At Home Care
Conshohocken, Pennsylvania
01.2017 - 01.2024
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Participated in developing individualized care plans based on medical orders and assessments.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Transported clients to doctor appointments and social events.
- Assisted in ambulation and exercise routines for clients.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Provided companionship and monitored health condition of clients.
- Prepared meals and snacks according to prescribed diets.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Engaged patients in recreational activities such as reading books or playing games.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Documented care provided and submitted notes to supervisor.
- Assisted clients with bathing, dressing and incontinence care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Recognized emergency situations and implemented appropriate procedures.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Cashier
ShopRite
Norristown, Pennsylvania
09.2013 - 01.2016
- Ensured compliance with all safety regulations within the store environment.
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
Pharmacy Assistant
Lacon Pharmacy
Norristown, Pennsylvania
07.2011 - 09.2013
- Managed multiple tasks simultaneously while adhering to strict deadlines.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
- Provided guidance on the selection of over-the-counter medications and supplements.
- Performed administrative duties such as filing documents, faxing forms, answering phones.
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Greeted customers upon arrival at the pharmacy counter.
- Monitored stock levels of both prescription drugs and over-the-counter items.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Adhered to all legal requirements relating to the safe dispensing of medication.
- Completed daily paperwork associated with filling prescriptions accurately.
- Resolved customer complaints promptly in a professional manner.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Opened incoming supplies and stocked in correct locations.
- Restocked shelves and prepared expired drugs for return.
- Provided filled prescriptions to customers, included medication information sheets and coordinated consults.
Dietary Aide
Montgomery Hospital
Norristown, Pennsylvania
11.2006 - 07.2011
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Stocked supplies in dining areas as needed.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Delivered meals to residents and patients in their rooms when requested.
- Checked temperatures of hot food before serving it to patients and residents.
- Assisted in menu planning based on resident and patient preferences and dietary requirements.
- Provided nutritional advice to residents and patients regarding their diet plans.
- Provided assistance with meal setup, serving, and clean up as needed.
- Ensured that all food was prepared according to established health standards.
- Assisted in the ordering, receiving, storage, and inventory of food items.
- Set up trays for patients upon request.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Maintained a safe working environment by following all safety protocols.
- Prepared and served meals according to dietary guidelines.
- Observed special diets prescribed by physicians or nutritionists.
- Assisted with preparation of snacks and other light meals.
- Cleaned and sanitized kitchen equipment and surfaces.
- Stocked food and other supplies for main kitchen and units.
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Served food and beverage items to residents, meeting therapeutic diets.
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
- Followed dietary procedures in accordance with established policies.
- Delivered snacks to nurse station for distribution to specific residents.
- Served specific meals to patients with special dietary needs.
- Reported and documented resident changes in consumption or behaviors.
- Gathered soiled tablecloths and dietary linens and delivered to laundry.
- Set up trays and food service carts to deliver food to residents.
- Served food and snacks according to planned menu and patients' diet orders.
- Engaged with residents to provide positive and enriching experiences.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Maintained safe food handling practices to prevent germ spread.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Refilled condiments, napkins and server workstations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Cashier
AMC Theatres
Plymouth Meeting, Pennsylvania
11.2004 - 11.2006
- Ensured compliance with all safety regulations within the store environment.
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Transported trash bags to designated disposal areas.
- Emptied trash cans and replaced liners as needed.
- Sanitized frequented areas and equipment using approved supplies.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Education
High School Diploma -
Plymouth Whitemarsh High School
Plymouth Meeting, Pennsylvania06-2008
Skills
- Client documentation
- Care plan assessment
- Patient transportation
- Behavioral Management
- Meal Preparation
- Care Plan Management
- [State] Driver's License
- Care Plan Adherence
- Client safety and first aid
- Patient Care
Timeline
Home Health Aide
Wrapped n Lovecare Llc
01.2024 - Current
Home Health Aide
Reliant At Home Care
01.2017 - 01.2024
Cashier
ShopRite
09.2013 - 01.2016
Pharmacy Assistant
Lacon Pharmacy
07.2011 - 09.2013
Dietary Aide
Montgomery Hospital
11.2006 - 07.2011
Cashier
AMC Theatres
11.2004 - 11.2006
High School Diploma -
Plymouth Whitemarsh High School