Kaycee Hamm
Gosport,IN
Summary
Versatile professional with extensive experience in customer service and administrative roles, excelling in data management and client advocacy. Ability to streamline operations and support multidisciplinary teams, enhancing service delivery and compliance. Strong communication skills contribute to effective collaboration and problem resolution.
Overview
14
14
years of professional experience
Work History
Lead Expanded Dental Assistant
Atrium Dental Center
Bloomington, IN
04.2025 - Current
- Assisted dentist during procedures, ensuring effective placement of fillings and clear delivery of home care instructions for optimal patient understanding.
- Prepared billing documents in accordance with established guidelines, facilitating accurate processing of patient accounts.
- Performed general administrative tasks, including filing, scanning, data entry, and ordering supplies to maintain efficient office operations.
Community Supervision Officer
Morgan County Court Services
Martinsville, IN
12.2023 - 04.2025
- Conducted regular home visits to assess living conditions and ensure compliance with supervision requirements.
- Oversaw compliance of offenders with court-mandated programs.
- Monitored drug testing results to uphold enforcement of substance abuse policies and support client accountability.
- Documented interactions and progress in case files to maintain comprehensive and accurate client records.
- Collaborated with law enforcement and social services to enhance client support.
- Participated in multi-disciplinary teams to review high-risk cases and develop recidivism reduction strategies.
- Worked alongside law enforcement officers to investigate probation or parole violations.
Family Support Worker
Ireland Home Based Services
Bloomington, IN
08.2023 - 10.2023
- Developed personalized care plans aligned with individual family circumstances.
- Coordinated resources and services for families seeking assistance.
- Conducted home visits to assess family needs and provide tailored guidance.
- Educated families on community resources and support systems to empower informed decision-making.
- Collaborated with community partners to streamline access to vital resources for families in need.
- Engaged with other agencies to improve service delivery and support for family units.
- Participated in team meetings with social workers, therapists, and probation officers.
Expanded Dental Assistant
Atrium Dental Center
01.2016 - 08.2018
- Assisted dentists with patient examinations and dental procedures, maintaining high standards of care.
- Collaborated with team members to ensure seamless patient flow during examinations and procedures.
- Coordinated with healthcare professionals to create comprehensive patient care plans tailored to individual needs.
- Managed patient records and scheduled appointments, improving workflow and reducing patient wait times.
- Facilitated communication among team members, ensuring coordinated efforts during patient care.
- Performed general administrative duties including filing, scanning, data entry, and ordering supplies.
- Prepared billing documents in compliance with established guidelines.
Expanded Functions Dental Assistant
Gentle Dentist
Bloomington, IN
08.2012 - 10.2015
- Assisted dentists during procedures by utilizing advanced dental techniques and tools.
- Educated patients on oral hygiene practices and provided comprehensive post-treatment care instructions.
- Managed patient records using electronic health record systems, ensuring accuracy and compliance.
- Coordinated patient scheduling to optimize clinic workflow and reduce patient wait times.
- Managed inventory by ordering dental supplies and tracking stock levels to ensure availability.
- Trained new staff members on office procedures and established patient care standards.
- Educated patients on insurance benefits, enabling them to utilize maximum coverage.
- Answered phone inquiries professionally while addressing concerns from staff members and patients.
Education
Bachelor’s degree - social work
Indiana Wesleyan University
12-2025
Associate’s degree - social work
Eastern Gateway Community College
06-2023
Expanded Functions Dental Assistant - Expanded Functions Dental Assistant
University of Louisville
Louisville, KY07-2013
High School Diploma -
Edgewood High School
Ellettsville, IN05-2008
Skills
- Indiana risk assessment
- Evidence-based practice
- Problem-solving and assessment
- Communication skills
- Multitasking abilities
- Client advocacy and support
- Family assistance
- Case management
- Data entry and administration
- Team collaboration
- Conflict resolution strategies
- Patient education
Timeline
Lead Expanded Dental Assistant
Atrium Dental Center
04.2025 - Current
Community Supervision Officer
Morgan County Court Services
12.2023 - 04.2025
Family Support Worker
Ireland Home Based Services
08.2023 - 10.2023
Expanded Dental Assistant
Atrium Dental Center
01.2016 - 08.2018
Expanded Functions Dental Assistant
Gentle Dentist
08.2012 - 10.2015
Bachelor’s degree - social work
Indiana Wesleyan University
Associate’s degree - social work
Eastern Gateway Community College
Expanded Functions Dental Assistant - Expanded Functions Dental Assistant
University of Louisville
High School Diploma -
Edgewood High School