Kaycee Johnson
New York,New York
Summary
Dynamic and dedicated professional with a proven track record at Housing Works, excelling in employee supervision and fostering teamwork. Adept at problem-solving and critical thinking, I enhanced resident experiences through effective communication and emotional support, ensuring compliance with industry standards while promoting a welcoming community atmosphere.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Aide Supervisor
Housing Works
Brooklyn, NY
03.2024 - Current
- Supported the professional development of staff members by facilitating access to relevant continuing education opportunities.
- Maintained regulatory compliance by staying current with industry standards and ensuring adherence to established policies and procedures.
- Contributed to a welcoming atmosphere in the residential community through hosting events, fostering camaraderie among residents, and being responsive to feedback from all parties involved in the caregiving process.
- Facilitated smooth transitions for new residents with thoughtful orientation programs that eased acclimation into the community.
Residential Aide
Housing Works
Brooklyn, NY
08.2019 - 03.2024
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.
- Observed for any signs of physical or mental health decline in residents; promptly reported concerns to appropriate personnel for evaluation and intervention if needed.
- Complied with relevant regulations governing residential care facilities; participated in ongoing training opportunities to enhance professional knowledge continually.
Education
GED -
George Westinghouse
Brooklyn, NYNo Degree - Human Services
SUNY Empire State University
Saratoga Springs, NY02-2026
Skills
- Self motivation
- Problem-solving abilities
- Teamwork and collaboration
- Critical thinking
- Active listening
- Effective communication
Certification
- CASAC-T, strong background in substance abuse.
Timeline
Residential Aide Supervisor
Housing Works
03.2024 - Current
Residential Aide
Housing Works
08.2019 - 03.2024
GED -
George Westinghouse
No Degree - Human Services
SUNY Empire State University