Kaycee Story
Midvale,UT
Summary
Dynamic professional with a proven track record at UPS, excelling in employee training and operational efficiency. Skilled in conflict resolution and project management, I have successfully enhanced team performance and streamlined processes. Committed to fostering a collaborative environment while ensuring adherence to safety protocols and quality standards.
Overview
8
8
years of professional experience
Work History
Supervisor
UPS
Salt Lake City, Utah
11.2024 - Current
- Oversaw daily operations of preload team, ensuring timely package delivery.
- Trained and mentored new staff on safety protocols and operational procedures.
- Coordinated with management to enhance loading process efficiency.
- Managed employee schedules to optimize productivity during peak hours.
- Implemented best practices for equipment usage and maintenance.
- Monitored workflow to uphold quality standards and operational consistency.
- Facilitated inter-team communication to resolve logistical challenges promptly.
- Enforced safety regulations to maintain a secure working environment.
ASSISTANT SOFTBALL/ TENNIS COACH
Jordan School District
West Jordan, Utah
01.2023 - Current
- Assisted with planning practices and developing game strategies for softball and tennis teams.
- Provided one-on-one coaching and feedback to improve players' skills and performance.
- Managed team logistics, including scheduling games and coordinating travel arrangements.
- Collaborated with head coaches to create a supportive and motivating team atmosphere.
SURVIVAL SWIM TRAINER
Vail Aquatics
Layton, Utah
01.2022 - Current
- Created and implemented personalized swim lesson plans for individuals of all ages.
- Increased students' confidence and proficiency in swimming through consistent practice and feedback.
- Conducted swim assessments and evaluations to track progress and determine skill level.
- Provided life saving skills in children ages 6 months-17 years. (including children with various disabilities)
SHIFT MANAGER
Wetzel's Pretzels
West Valley, Utah
01.2024 - 12.2024
- Managed inventory and ordering processes, optimizing stock levels and reducing waste.
- Implemented staff training programs, resulting in improved performance and morale.
- Handled customer inquiries and resolved issues promptly and professionally.
- Serve, and prepare quality food and service that goes above and beyond expected standards.
FILE CLERK
Employer Advocates LLC
West Valley City, Utah
01.2020 - 01.2021
- Proficient in filing systems and maintaining organized records for easy retrieval.
- Skilled in data entry and digitizing paper documents for efficiency.
- Experienced in tracking and managing confidential files with a high level of accuracy.
- Demonstrated ability to work independently and prioritize tasks in a fast-paced office environment.
HOSTEST
The Porch
Daybreak, Utah
01.2018 - 01.2019
- Managed guest reservations and seating, ensuring timely and efficient service.
- Greeted and accommodated guests, providing exceptional customer service for dining experiences.
- Coordinated with kitchen and servers to ensure smooth flow of restaurant operations.
- Handled customer inquiries and issues with professionalism and problem-solving skills.
Education
UNDERGRADUATE PROGRAM -
University of Utah
Salt Lake City, Utah11-2025
HIGH SCHOOL DIPLOMA -
Copper Hills High School
West Jordan, Utah01-2023
Skills
- Organizational skills
- Customer service
- Employee training and development
- Team building
- Project management
- Conflict resolution
- Swim instruction
- Communication skills
- Financial management
- Waste reduction strategies
- Complex problem-solving
- Coaching and mentoring
- Staff management and motivation
- Decision-making processes
- Department organization
- Task delegation strategies
- Workflow management
- Business development initiatives
- Performance management systems
- Quality control measures
- Inventory oversight and control
- Negotiation techniques
- Priority management skills
- Analytical thinking abilities
- Safety protocols adherence
- Relationship building strategies
- Quantitative analysis skills
- Reliability and dependability
- Time management expertise
- Effective communication techniques
- Multi-tasking capabilities
- Attention to detail practices
- Problem-solving proficiency
- Calendar management skills
- Microsoft Office expertise
REFERENCES
- Danny, Watson, (801) 888-3179, Porch Restaurant
- Stacey, Van Valkenberg, (801) 230-1066, Employer Advocates
- Kimberly, Vasquez, (801) 859-1158, Papito Moes
- Tiara, Vail, (208) 201-6875, Vail Aquatics
- Dylan, Cliff, (435) 668-5482, Wetzel's Pretzels
Timeline
Supervisor
UPS
11.2024 - Current
SHIFT MANAGER
Wetzel's Pretzels
01.2024 - 12.2024
ASSISTANT SOFTBALL/ TENNIS COACH
Jordan School District
01.2023 - Current
SURVIVAL SWIM TRAINER
Vail Aquatics
01.2022 - Current
FILE CLERK
Employer Advocates LLC
01.2020 - 01.2021
HOSTEST
The Porch
01.2018 - 01.2019
HIGH SCHOOL DIPLOMA -
Copper Hills High School
UNDERGRADUATE PROGRAM -
University of Utah