Kaycee Wesson
Oklahoma City,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Adept at quickly learning new technologies and processes for driving success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Corporate Gift in Kind Specialist
Feed The Children
10.2022 - Current
- Built and managed relationships with key clients and partners to drive growth.
- Managed high-stress situations effectively, maintaining professionalism under pressure.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow employees on existing and new training programs.
- Collaborated with cross-functional teams to achieve project goals on time.
- Managed approximately 10+ donations daily. Responding to multiple emails and phone calls daily.
Agency Assessment & Security Specialist
Feed The Children
07.2019 - 10.2022
- Strategized and developed new Agency Portal. Key contact employee for training fellow employees.
- Responsible for review, analysis, and data entry of Donation Feedback Reports for audit purposes.
- Remained in consistent contact with internal and external customers to implement compliance standards and best practices
- Created various Excel spreadsheets and reports for projects.
Executive Assistant
Feed The Children
07.2018 - 07.2019
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Served as an liaison between departments to facilitate effective communication throughout the company.
Donor Engagement Owner
Feed The Children
01.2017 - 07.2018
- Planned, developed, and launched new donor program to increase work efficiency.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Education
Associate of Arts - Administrative Assistance
Heartland Baptist Bible College
Oklahoma City, OK05.2018
Certificates - Baking And Pastry Arts
Moore/Norman Technology
Oklahoma City, OK12.2016
Skills
- Advanced Communication
- Critical Thinking
- Customer Relationship Management (CRM)
- Data Collection
- Documentation Management
- Expert Problem Solving
- Management collaboration
- Partnership Building
- Professional telephone demeanor
- Proficient in Excel/Outlook/PowerPoint/ Publisher/As400
Certification
- Fundraising Essentials
- How to Use Email Marketing for Nonprofit Organizations
- Leading Your Team Through Change
- Duty of Care for Managers
- Deliver Meaningful Feedback
Timeline
Corporate Gift in Kind Specialist
Feed The Children
10.2022 - Current
Agency Assessment & Security Specialist
Feed The Children
07.2019 - 10.2022
Executive Assistant
Feed The Children
07.2018 - 07.2019
Donor Engagement Owner
Feed The Children
01.2017 - 07.2018
Associate of Arts - Administrative Assistance
Heartland Baptist Bible College
Certificates - Baking And Pastry Arts
Moore/Norman Technology
- Fundraising Essentials
- How to Use Email Marketing for Nonprofit Organizations
- Leading Your Team Through Change
- Duty of Care for Managers
- Deliver Meaningful Feedback
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