Kaycee Yang
Murfreesboro,United States
Summary
A dedicated and adaptable professional, I bring a solid foundation in psychology, crisis intervention, and educational assistance. My experience includes effectively handling demanding scenarios as a Volunteer Crisis Counselor and contributing to academic research as an Undergraduate Research Assistant. I'm skilled at juggling responsibilities across diverse fields, such as real estate, education, and hospitality, all while upholding professional standards and clinical excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Real Estate Assistant
Self-employed
08.2025 - Current
- - Answer calls and make appointments with the client for a tour.
- - Scheduling
- 8 months
AP Psychology Tutor
BuffTutor Network
08.2025 - Current
- - provide tips on how to study better and stay organized for big exams.
- - help students use data and math to see if the results of a study are actually important.
- - show students how to design and understand simple psychology experiments and surveys, especially in research method classes.
- 8 months
Server
KPOT Korean BBQ & Hot Pot
08.2025 - 01.2026
- - explain the details of the menu and answer any questions about the ingredients or how the food is made.
- - handle money and credit cards to process the final bill and give back the correct change.
- - work with the rest of the staff to clear off tables and reset them for the next group of people.
- 6 months
School Psychology Shadowing
West Allegheny Senior High School
02.2025 - 02.2025
- - ask questions regarding responsibilities and challenges Erica, a school psychologist, has faced daily.
- - observe and reported answers from Erica.
- 1 month
Grocery Stocker / Cashier
Panda Supermarket
Pittsburgh, Pennsylvania, United States
09.2024 - 12.2024
- - assist customers in finding products or answering questions about product locations.
- - replenish shelves with products from the stockroom or backroom.
- - operate cash registers and handle transactions, including cash, credit/debit cards, and gift cards.
- 4 months
Crisis Counselor
Crisis Text Line
12.2023 - 12.2024
- - provide immediate intervention and support to stabilize the individual and ensure their safety.
- - offer empathetic listening and emotional support to individuals in distress.
- - work with the individual to create a plan to address immediate needs and manage the crisis.
- - respond to crisis situations, such as suicides, domestic violence, substance abuse, or traumatic events.
- - met and exceeded the volunteer requirement, totaling over 200+ hours.
- 1 year 1 month
Shift Lead
Bagel Factory
Pittsburgh, Pennsylvania, United States
08.2024 - 09.2024
- - monitor inventory levels and manage stock replenishment during the shift.
- - motivate and support team members to achieve shift goals and maintain a positive work environment.
- 2 months
Undergraduate Research Assistant
University of Pittsburgh
06.2024 - 08.2024
- - studies how ADHD symptoms can lead to alcohol problems by looking at how acting without thinking connects the two.
- - finds that making quick decisions when feeling bad, known as negative urgency, is a major reason why people with ADHD might drink more.
- - researches gender differences and found that men often have more impulsive symptoms, which can lead to higher rates of alcohol use.
- - looks at how social pressure and traditional ideas of being tough can influence men and women with ADHD to drink in different ways.
- - improves research tools by updating survey questions and analyzing data to make sure the results were accurate.
- 3 months
Cashier
China Wok Restaurant
05.2024 - 07.2024
- - handle payments by cash, credit/debit cards, checks, and mobile payments.
- - manages sales transactions, inventory, and customer data.
- 3 months
Crew Member
Bagel Factory
Pittsburgh, Pennsylvania, United States
02.2024 - 04.2024
- - stay informed about the products or services offered by the business.
- - monitor inventory levels and report shortages or overstock to management.
- - ensure the work environment is clean, organized, and safe for customers and team members.
- - communicate effectively with the team to ensure smooth operations during shifts.
- - support other team members in completing tasks, meeting goals, or assisting with more complex situations
- 3 months
Tutor
University of Pittsburgh
United States
01.2024 - 04.2024
- - help students with homework and other assessments.
- - encourage critical thinking and problem-solving.
- - break down difficult topics into manageable sections to enhance student comprehension.
- - celebrate small successes to help students stay engaged and positive.
- 4 months
Behavior Technician
Proud Moments ABA
United States
08.2023 - 08.2023
Teacher Assistant
TOTS' SPOT ACADEMY
Murfreesboro, Tennessee, United States
05.2023 - 07.2023
- - monitor students during class, recess, lunch, and other activities to ensure their safety.
- - maintain student records, track attendance, and assist with records.
- - make copies of worksheets, distribute materials, and set up classroom activities.
- 3 months
Assistant Manager
China Express
Murfreesboro, Tennessee, United States
05.2017 - 06.2023
- - address customer complaints or issues in a professional manner.
- - train staffs on proper food handling, sanitation, and safety procedures.
- - ensure that the restaurant meets local health and safety regulations.
- - order and manage inventory for ingredients, packaging, and cleaning supplies.
- - handle cash registers, deposits, and financial reports at the end of shifts
- 6 years 2 months
Sale Associate
Bath & Body Works
Pittsburgh, Pennsylvania, United States
03.2023 - 04.2023
- - help customers find products, answer questions, and offer product recommendations.
- - operate cash registers and handle financial transactions.
- - restock shelves and ensure that merchandise is displayed neatly.
- 2 months
Patient Care Assistant
Interfaith Dental
Murfreesboro, Tennessee, United States
06.2021 - 07.2021
- - measure blood pressure, temperature, and pulse.
- - help manage patient documentation and reports.
- - ensure that dental equipments are cleaned regularly.
- 2 months
Education
Bachelor of Science - BS - Psychology
University of Pittsburgh
01-2025
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University of Tennessee, Knoxville
12-2021
Horse Back Riding
Franklin Riding Academy
07-2021
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Blackman High School
05-2021
Skills
- Counseling
- Psychology
- Teamwork and collaboration
- Multitasking and organization
Certification
- Social-Behavioral-Educational Course
- Safety Assessment and Safety Planning
- GCP – Social and Behavioral Research Best Practices for Clinical Research
- Responsible Conduct of Research
- Volunteer Crisis Counselor Training
Languages
English (Native or Bilingual)
Chinese (Professional Working)
Timeline
Real Estate Assistant
Self-employed
08.2025 - Current
AP Psychology Tutor
BuffTutor Network
08.2025 - Current
Server
KPOT Korean BBQ & Hot Pot
08.2025 - 01.2026
School Psychology Shadowing
West Allegheny Senior High School
02.2025 - 02.2025
Grocery Stocker / Cashier
Panda Supermarket
09.2024 - 12.2024
Shift Lead
Bagel Factory
08.2024 - 09.2024
Undergraduate Research Assistant
University of Pittsburgh
06.2024 - 08.2024
Cashier
China Wok Restaurant
05.2024 - 07.2024
Crew Member
Bagel Factory
02.2024 - 04.2024
Tutor
University of Pittsburgh
01.2024 - 04.2024
Crisis Counselor
Crisis Text Line
12.2023 - 12.2024
Behavior Technician
Proud Moments ABA
08.2023 - 08.2023
Teacher Assistant
TOTS' SPOT ACADEMY
05.2023 - 07.2023
Sale Associate
Bath & Body Works
03.2023 - 04.2023
Patient Care Assistant
Interfaith Dental
06.2021 - 07.2021
Assistant Manager
China Express
05.2017 - 06.2023
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University of Tennessee, Knoxville
Horse Back Riding
Franklin Riding Academy
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Blackman High School
Bachelor of Science - BS - Psychology
University of Pittsburgh