Overview
Work History
Education
Skills
Websites
Campus Involvement
Timeline
Generic

Kaycia Lewis

Buffalo,NY

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Summit Retail Solutions Inc
07.2022 - 08.2022
  • Assigned with providing sales presentations and conducting product demos to market in large chain stores, while required to sell over $1,000 of goods and services a day
  • Pursued leads at different mega stores to generate new business and meet a $1,000 sales goals.

Customer Service

Fairway Market
11.2020 - 04.2022
  • Delegated hundreds of customers diligently and kindly, while listening and responding to customers' questions to resolve any complaints
  • Managed secretarial and office duties, processed thousands of orders and assisted office.

Server

Applebee
01.2023 - 03.2023
  • Served 2-30 patrons within one hour, with food and beverages in a positive and friendly manner
  • Provided information to help with thousands of food and beverage selections
  • Presented order choices in a prompt and efficient manner.

Crew Member

Chipotle Mexican Grill
10.2020 - 06.2021
  • Handled Cash/ POS System while functioning well in a fast-paced, high pressure environment with 95% accuracy
  • Prepared store by disinfecting and cleaning it for next shift, restocked and refilled $100's of food merchandise.

Customer Service

Dunkin' Donuts - North Babylon
10.2019 - 03.2021
  • Delegated hundreds of customers diligently and kindly, while listening and responding to customers' questions
  • Assembled and served 1,000's of food and drinks along with scoops of ice cream
  • Restocked and refill merchandise.

Education

Bachelor's degree - Business

University at Buffalo, The State University of New York
05.2025

High school diploma or GED -

North Babylon High School
06.2021

Skills

  • Proficient in Excel, Access, and Salesforce
  • Exceptional customer service
  • Communication
  • Leadership
  • Management
  • Teamwork
  • Active Listening
  • Adaptability

Campus Involvement

Caribbean Student Association, Buffalo, NY, Vice President, 06/01/22, Present, Make important decisions, often in collaboration with the president. Communicate ideas, presenting new concepts or directions, and leading the club with clarity and transparency are essential


Running Club, Buffalo, NY, Team Member, 08/28/2022, Present, includes athletic contests based on running, jumping, and throwing skills. Often leading practices and stretches.

Timeline

Server

Applebee
01.2023 - 03.2023

Customer Service Representative

Summit Retail Solutions Inc
07.2022 - 08.2022

Customer Service

Fairway Market
11.2020 - 04.2022

Crew Member

Chipotle Mexican Grill
10.2020 - 06.2021

Customer Service

Dunkin' Donuts - North Babylon
10.2019 - 03.2021

Bachelor's degree - Business

University at Buffalo, The State University of New York

High school diploma or GED -

North Babylon High School

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Kaycia Lewis