Kaydance Betka
Oklahoma City
Summary
Dedicated IT specialist with expertise in managing secure communication systems and executing system audits to safeguard sensitive information. Provided timely technical support, improving system functionality and user experience, while adhering to stringent security protocols.
Overview
6
6
years of professional experience
Work History
Information Systems Technician
U.S. Naval Reserves
Oklahoma City
01.2025 - Current
- Supported maintenance of information systems and database management, contributing to data integrity and availability.
- Administered user profiles, security access, and shared file structures to safeguard information and streamline access.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
- Delivered technical support to personnel for software and hardware issues, ensuring minimal downtime.
Information Systems Technician
U.S. Navy
Sasebo
01.2020 - 06.2024
- Managed and maintained secure communication systems, including classified and unclassified networks, ensuring connectivity and data integrity.
- Executed regular system audits and implemented security measures that safeguarded sensitive information and mitigated unauthorized access risks.
- Verified and validated applicant identities in compliance with DoW/DoN PKI policies, ensuring 100% adherence to federal and organizational security standards.
- Conducted in-person identity proofing and credential issuance for personnel, ensuring compliance with FIPS 201 and NIST SP 800-63 guidelines.
- Managed secure custody of cryptographic hardware tokens (e.g., smart cards, CACs), ensuring accurate chain-of-custody documentation to uphold security protocols.
- Delivered technical support to end-users, resolving hardware and software issues while facilitating system installations and upgrades to enhance user experience.
Education
Certificate of Completion -
Information Technology BLK 1&0
Pensacola, FL02-2021
High School Diploma -
Boxelder High School
Brigham City, UT06-2020
Skills
- Service Desk Support
- Troubleshooting
- Equipment maintenance
- Security compliance
- Incident management
- Data entry
- Optimal Organization
- Attention to detail
- Phone communication
References
Available upon request.
Timeline
Information Systems Technician
U.S. Naval Reserves
01.2025 - Current
Information Systems Technician
U.S. Navy
01.2020 - 06.2024
Certificate of Completion -
Information Technology BLK 1&0
High School Diploma -
Boxelder High School