Kayden Arciles
Greer,South Carolina
Summary
Dynamic Barista Shift Lead at Kokee Tea with proven expertise in cash handling and team leadership. Enhanced customer satisfaction through effective problem-solving and relationship building, while implementing efficient cleaning protocols that improved cleanliness standards. Recognized for training new hires and fostering a collaborative team environment, ensuring exceptional service delivery.
Overview
1
1
year of professional experience
Work History
Barista Shift Lead
Kokee Tea
Greenville, SC
04.2025 - Current
- Supervised daily operations, ensuring efficient workflow and high-quality beverage preparation.
- Trained new baristas on drink preparation techniques and customer service protocols.
- Managed inventory levels, placing orders to maintain stock and reduce waste.
- Provided exceptional customer service, resolving issues to enhance guest satisfaction.
- Conducted regular equipment maintenance checks to ensure optimal performance and safety standards.
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Improved overall cleanliness standards by implementing a more efficient cleaning schedule during closing shifts.
- Served customers quickly and efficiently and created strategies to prevent delays.
Education
Associate of Arts - Photography
Greenville Technical College
Greenville, SC12-2026
Skills
- Cash handling proficiency
- Cleanliness standards
- POS system operation
- Opening and closing procedures
- Decision-making
- Reliability
- Problem-solving abilities
- Adaptability and flexibility
- Effective communication
- Relationship building
- Team leadership
- Team collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Photography
- Graphic Design
- Cinematography
- Fashion and Style
- Cooking
- Baking
- Food Photography
Timeline
Barista Shift Lead
Kokee Tea
04.2025 - Current
Associate of Arts - Photography
Greenville Technical College