Marie Nissie Fene
West Palm Beach,FL
Summary
Adept at fostering customer loyalty and managing daily operations, I excelled as a Barista Shift Lead at HMS Host International. My expertise spans from espresso machine mastery to advanced cash handling, underscored by a talent for training staff and maintaining high cleanliness standards. My approach significantly enhanced customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista Shift Lead
HMS Host International
02.2022 - Current
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Education
Associate of Arts - Dental Hygiene
Palm Beach State College
Lake Worth, FL12-2025
No Degree - Dental Assistant
A B Dentistry
Palm Beach Gardens, FL03-2025
Skills
- Barista training
- Cash handling proficiency
- Espresso machine operation
- Cleanliness standards
- Food safety compliance
- Cash handling
- Microsoft Excel
- Worker training
Accomplishments
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [Number] in the development of [Project name].
Certification
- Diversity and Inclusion in the Workplace Certificate – LinkedIn Learning or Coursera partners.
- Barista Level 1 Certificate - Specialty Coffee Association.
- Food Safety Manager Certification (FSMC) - American National Standards Institute.
Languages
English
French
Creole
Timeline
Barista Shift Lead
HMS Host International
02.2022 - Current
- Diversity and Inclusion in the Workplace Certificate – LinkedIn Learning or Coursera partners.
- Barista Level 1 Certificate - Specialty Coffee Association.
- Food Safety Manager Certification (FSMC) - American National Standards Institute.
Associate of Arts - Dental Hygiene
Palm Beach State College
No Degree - Dental Assistant
A B Dentistry
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