Kayden Hood
Norman
Summary
Developed strong interpersonal and problem-solving skills in high-care environment. Skilled in providing personal care and behavioral support while maintaining detailed records. Seeking to transition into new field, leveraging ability to connect with individuals and manage challenging situations effectively.
Overview
3
3
years of professional experience
Work History
Direct Care Staff
JD McCarty Center
08.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with personal hygiene tasks for improved health and dignity of patients.
- Safeguarded patients by closely monitoring their behavior and intervening during crises when necessary.
- Utilized crisis intervention techniques effectively during emergencies, ensuring safety of both patients and staff members involved.
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
Hostess
Toby Keith's I Love This Bar & Grill
05.2022 - 08.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Education
High School Diploma -
Moore High School
300 N Eastern Ave, Moore, OK 7316005-2023
Skills
- Client-centered approach
- Social skills
- Daily living activities
- Medication monitoring
- Compassionate care
- Professional boundaries
Timeline
Direct Care Staff
JD McCarty Center
08.2023 - Current
Hostess
Toby Keith's I Love This Bar & Grill
05.2022 - 08.2023
High School Diploma -
Moore High School
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