Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

KAYDENCE LOVE

Matteson,Illinois

Summary

Customer service professional experienced in identifying and selling products based on customer needs and processing credit card and cash transactions. Skilled in using computers and handheld devices. Delivers quality customer checkout experience. Friendly, customer-focused Cashier promoting customer loyalty and retention through attention to detail, excellent mathematical skills and strong customer service. Excels in helping customers feel welcomed and accurately managing payments using POS systems. Generates repeat business by anticipating customer needs and following up on outstanding issues. Enthusiastic individual willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Overview

3
3
years of professional experience

Work History

Fulfillment Associate

Amazon.com Services
05.2023 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.

Crew Member

Bojangles'
02.2023 - 04.2023
  • Worked front counter, kitchen, and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from the management team.

FRONT END ASSOCIATE

Target
11.2022 - 01.2023
  • Recommended merchandise to customers based on needs and preferences
  • Introduced promotions and opportunities to customers to increase customer traffic
  • Organized displays in visually appealing manner to attract customers and improve sales
  • Accepted checks, debit and credit cards, and gift certificates in line with company policy
  • Assisted customers to locate hard-to-find items
  • Learned special prices and promotions and encouraged customers to participate in offers
  • Resolved conflicts with customers and looked for opportunities to improve satisfaction.

FAST FOOD CREW MEMBER

Mcdonald's
04.2021 - 08.2022
  • Helped with dining room and bathroom cleaning to back up front counter team members
  • Kept department supplies filled and maintained and reported low-stock items for replenishment
  • Adhered to specified cook times to meet safe consumption standards and customer preferences
  • Used basic mathematics skills to check status of exact funds in register
  • Received orders at counter or from kiosks and took payment from customers
  • Prepared orders for customers using standardized recipes.

Education

HIGH SCHOOL DIPLOMA -

Rich Township High School
Olympia Fields, Illinois
05.2022

Skills

  • Merchandise recommendations
  • Display setup
  • POS operations
  • Workplace Cleanliness
  • Shipping and receiving

Volunteer Experience

Feed My Starving Children, volunteer, 2022

Timeline

Fulfillment Associate

Amazon.com Services
05.2023 - Current

Crew Member

Bojangles'
02.2023 - 04.2023

FRONT END ASSOCIATE

Target
11.2022 - 01.2023

FAST FOOD CREW MEMBER

Mcdonald's
04.2021 - 08.2022

HIGH SCHOOL DIPLOMA -

Rich Township High School

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KAYDENCE LOVE