Summary
Overview
Work History
Education
Skills
Timeline
Generic

KAYDENCE ROBERTS

Casper,WY

Summary

Dependable worker equipped for fast-paced work and changing daily needs. Meets needs with attention to detail and hardworking approach. Seeks out opportunities to go beyond the basics and positively impacts team.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Phlebotomist

Wyoming Health Fairs
Casper, WY
08.2023 - Current
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • Prepared and packaged specimens for courier transport.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Input medical and insurance information into database for inclusion in patient records.

Phlebotomist

Banner Health
Casper, WY
11.2023 - 12.2023
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Upheld donor confidentiality throughout intake and collection process.

Phlebotomist

Banner Health
Capser, Wyoming
01.2023 - 06.2023
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Upheld donor confidentiality throughout intake and collection process.

Pre-K Assistant Teacher

Imagination Station Early Learning Center
, Wyoming
07.2022 - 01.2023
  • Observed children's performance, providing grades and personalized written feedback
  • Managed behavioral issues with use of positive reinforcement strategies
  • Kept required amount of classroom supplies and lesson resources
  • Helped children integrate into school environment by establishing boundaries, rules and standards whilst maintaining welcoming atmosphere
  • Organized classroom spaces to meet various needs throughout school day
  • Inspired children to be good students and citizens by modeling and rewarding positive behavior
  • Offered various resources for children to explore imaginative and academic ideas
  • Supported students emotionally, socially and academically with one-on-one care.

Sales Associate

Wyoming Work Warehouse
Casper, WY
10.2020 - 07.2022
  • Supported cashiers and customers to locate products, confirm prices and replenish stock
  • Used POS system to scan customer purchases, calculate prices and process transactions
  • Completed merchandise floor set according to visual standards and directives
  • Welcomed customers and offered quick assistance to handle diverse needs
  • Maintained knowledge of current and future promotions to inform customer purchasing decisions
  • Processed customer orders quickly to prevent long queues
  • Unloaded, unboxed and transported incoming merchandise
  • Helped customers quickly navigate store and locate items.

Hostess

Ludavico
Casper, WY
11.2019 - 03.2020
  • Escorted guests to tables, provided menus and discussed daily specials
  • Maintained orderly flow of guests from reception area into dining room and informed customers of wait times
  • Reviewed and periodically updated seating chart to reflect open and occupied seating
  • Maintained organized hostess station and restocked supplies
  • Coordinated seating for party reservations and determined appropriate dates, times and party counts
  • Maintained well-groomed appearance and observed uniform requirements
  • Addressed and resolved guest complaints, escalating to management when necessary
  • Cleaned tables, menus and dining areas in accordance with company and industry standards
  • Set up and cleared tables at peak times to seat patrons more quickly
  • Answered incoming calls and provided information regarding hours of operation, location and menu items
  • Minimized wait times by managing wait lists, recording party sizes and maintaining table rotations
  • Coordinated with wait staff to gauge available seating and wait times.

Hostess

Shogun
Casper, WY
09.2019 - 11.2019
  • Maintained orderly flow of guests from reception area into dining room and informed customers of wait times
  • Reviewed and periodically updated seating chart to reflect open and occupied seating
  • Escorted guests to tables, provided menus and discussed daily specials
  • Addressed and resolved guest complaints, escalating to management when necessary
  • Answered customer phone calls to take delivery or pickup orders
  • Answered incoming calls and provided information regarding hours of operation, location and menu items
  • Coordinated seating for party reservations and determined appropriate dates, times and party counts
  • Set up and cleared tables at peak times to seat patrons more quickly
  • Greeted guests upon arrival, presented menus and announced name of server
  • Cleaned tables, menus and dining areas in accordance with company and industry standards
  • Maintained well-groomed appearance and observed uniform requirements.

Education

High School Diploma -

Natrona County High School
Casper, WY
05.2022

Associate of Science - Health Sciences

Casper College
Casper, WY
12-2024

08/2022 - 12/2022 - Phlebotomy

Casper College Phlebotomy Program
Casper, WY

Skills

  • Customer relations Task prioritization
  • Planning Collaboration
  • Training Support emotional needs
  • Problem-Solving
  • English, Native
  • Medical Records Maintenance
  • Stress Management
  • Sanitation and Sterilization

Timeline

Phlebotomist

Banner Health
11.2023 - 12.2023

Phlebotomist

Wyoming Health Fairs
08.2023 - Current

Phlebotomist

Banner Health
01.2023 - 06.2023

Pre-K Assistant Teacher

Imagination Station Early Learning Center
07.2022 - 01.2023

Sales Associate

Wyoming Work Warehouse
10.2020 - 07.2022

Hostess

Ludavico
11.2019 - 03.2020

Hostess

Shogun
09.2019 - 11.2019

High School Diploma -

Natrona County High School

Associate of Science - Health Sciences

Casper College

08/2022 - 12/2022 - Phlebotomy

Casper College Phlebotomy Program

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KAYDENCE ROBERTS