Kaydian Wedderburn
Davenport,FL
Summary
Experienced Registered Nurse with over seven years in diverse healthcare settings, such as acute care and telehealth. Specialized in patient education, clinical protocol compliance, and precise EMR documentation. Proven ability to collaborate with interdisciplinary teams to improve patient outcomes, and ensure quality standards. Proficient in EPIC and Cerner systems, with a focus on enhancing processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Nurse
Cigna Group
09.2025 - Current
- Provide comprehensive telehealth triage and assessment to determine patient needs and care appropriateness, supporting MDLIVE providers across multiple practice settings.
- Utilize evidence-based nursing practices, clinical judgment, and MDLIVE technology to deliver safe, high-quality virtual care and promote positive health outcomes.
- Act as a liaison between patients, providers, and pharmacies—addressing questions, resolving medication issues, and ensuring continuity of care.
- Apply the ANA Code of Ethics to uphold patient advocacy, privacy, and quality standards.
- Accurately document all patient encounters, assessments, and outcomes in the electronic health record (EHR).
- Identify and report patient safety or quality concerns, contributing to performance improvement initiatives.
- Communicate with empathy and professionalism to de-escalate complex or emotional patient interactions and achieve positive resolutions.
Registered Nurse
Your Health/ Him & Her’s
11.2024 - Current
- Delivered tailored telephonic health coaching and disease/drug-specific education to patients and caregivers, ensuring exceptional patient experiences and adherence to clinical protocols.
- Fostered patient empowerment and well-being by empathetically addressing concerns and facilitating seamless collaboration among patients, healthcare providers, and support teams, aligning with a patient-centered approach.
- Ensured clinical quality and regulatory compliance by maintaining strict adherence to protocols, SOPs, and medical standards, accurately documenting patient care in EMRs.
- Served as a primary contact for telehealth patients, providing comprehensive guidance and support, and managing ongoing care duties with a focus on holistic patient well-being.
Telehealth Nurse
Banyan Medical Service
01.2022 - 06.2025
- Conducted comprehensive clinical quality and medical necessity reviews of telehealth authorization requests, ensuring appropriateness of care based on regulatory guidelines and clinical criteria.
- Collaborated effectively with healthcare providers and authorization teams to ensure timely review and approval of telehealth services, facilitating seamless access to high-quality care for members.
- Ensured meticulous documentation and compliance by maintaining accurate clinical information within telehealth and health management systems, adhering to regulatory and organizational standards.
- Educated providers and internal teams on telehealth utilization management processes, contributing to enhanced service efficiency and overall quality of care.
- Proactively identified and provided feedback on opportunities to streamline telehealth authorization workflows and improve patient outcomes, demonstrating a commitment to continuous quality improvement.
- Contributed to patient safety oversight by identifying and escalating potential clinical issues requiring further review or reporting.
Registered Nurse
Krucial Staffing Agency
08.2021 - 01.2022
- Maintained meticulous adherence to patient care plans and clinical protocols, ensuring accurate documentation of interventions and medication administration within the E-Mar system, supporting overall quality of care.
- Conducted comprehensive patient assessments, identifying and responding to physiological and psychosocial changes to inform effective care delivery, and supervised ancillary staff to ensure consistent, high-quality patient support.
- Provided essential patient and family education on medications, procedures, and treatments, contributing to informed decision-making and improved health literacy, particularly in public health contexts like COVID-19 prevention.
Registered Nurse
Rhino Medical Services
11.2020 - 08.2021
- Delivered public health nursing services, adhering to established protocols for COVID-19 prevention and outbreak response, demonstrating a commitment to quality care and community well-being.
- Developed and executed targeted health education initiatives based on public health data, effectively enhancing community health literacy and contributing to disease containment.
- Conducted comprehensive health assessments and provided tailored health guidance, ensuring diligent and accurate documentation of all interventions within electronic medical records systems, upholding data integrity and compliance.
Registered Nurse
Advent Health Heart of Florida
09.2019 - 08.2021
- Conducted clinical assessments and evaluated medical necessity for treatments, ensuring adherence to regulatory guidelines and evidence-based criteria for quality care.
- Maintained accurate patient records within health management systems, ensuring strict compliance with healthcare regulations and internal quality standards.
- Educated providers and staff on utilization review processes, promoting cost-effective, high-quality patient care.
- Proactively identified and recommended process improvements to enhance efficiency and patient outcomes, contributing to overall clinical quality.
Registered Nurse
Nashville General Hospital
05.2018 - 09.2019
- Conducted comprehensive patient assessments and coordinated nursing care, ensuring strict adherence to hospital protocols and developing personalized treatment plans that upheld quality standards.
- Facilitated empathetic communication between patients, families, and medical staff, advocating for patient needs and contributing to a patient-centered care environment.
- Contributed to staff education on hospital procedures and electronic medical records, while actively promoting a culture of patient-centered care through collaborative team efforts.
Education
Master’s of Nursing - nursing leadership and administration
Cumberland University
Lebanon, TN08.2022
BSN - nursing
Cumberland University
Lebanon, TN05.2018
Skills
- Telephonic patient education
- Disease and drug education
- Clinical protocol adherence
- Patient assessment
- Individualized treatment plans
- Patient advocacy
- Health coaching
- Care coordination
- Utilization review
- Electronic medical records (EPIC, Cerner)
- Clinical data documentation
- Quality documentation checks
- Regulatory compliance
- Adverse event reporting
- Product complaint reporting
- Process improvement
- Interdisciplinary communication
- Telephonic communication
- Patient and caregiver collaboration
- Physician collaboration
- Phone etiquette
- Microsoft Office applications (Word, Excel, Outlook)
- Telehealth platforms
Certification
- American Heart Association BLS, 02/27/25, 02/27/27
- Florida, 9587455, 01/13/22, 04/30/27
- California, 95259481, 09/10/21, 06/30/27
- Nevada, 873691, 02/26/24, 05/21/27
Timeline
Registered Nurse
Cigna Group
09.2025 - Current
Registered Nurse
Your Health/ Him & Her’s
11.2024 - Current
Telehealth Nurse
Banyan Medical Service
01.2022 - 06.2025
Registered Nurse
Krucial Staffing Agency
08.2021 - 01.2022
Registered Nurse
Rhino Medical Services
11.2020 - 08.2021
Registered Nurse
Advent Health Heart of Florida
09.2019 - 08.2021
Registered Nurse
Nashville General Hospital
05.2018 - 09.2019
Master’s of Nursing - nursing leadership and administration
Cumberland University
BSN - nursing
Cumberland University