I got my first job when I was 14 years old and have always had a high work drive over time i’ve gained more experience and confidence with how i perform in the work area over time. I worked mainly customer service jobs, but each job has taught me something different and new. i’m looking forward to experiencing more things in the work field.
Overview
3
3
years of professional experience
Work History
Associate
Shoe Department
11.2024 - 06.2025
Consistently kept reception area clean and tidy and maintained presence at desk area.
Monitored reception area, greeted guests and escorted individuals to office locations.
Maintained and organized service reception area and checkout counters.
Interacted with public on phone and at reception desk to answer questions and resolve issues.
Reception
VIP Grooming/Jesse Weight
06.2023 - 09.2024
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Delivered pick-up and curbside orders to guests.
Minimized customer service complaints by expertly managing customer expectations during busy periods.
Promoted business loyalty by fostering positive customer relationships.
Cashier
Burlington Coat Company
11.2023 - 02.2024
Helped customers complete purchases, locate items, and join reward programs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Addressed customer needs and made product recommendations to increase sales.
Buster/host
Bella’s Mexican Fresh Grill
03.2022 - 09.2022
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Monitored seating area and checked restrooms regularly to keep spotless.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Answered phone calls to take orders, give information and document reservations.
Seated patrons based on guest preferences and seating availability.
Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Completed daily side work and opening and closing duties without fail.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.