Kayeanna Whetzel
Upmc Western Maryland
Cumberland,MD
1
Certification
8
years of professional experience
Compassionate Patient Care Technician Specialist with strong skills in vital signs monitoring, patient observation, and infection control.
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Work History
Patient Care Technician Specialist
4 Years 2 Months- Assisted nursing staff in delivering quality patient care and maintaining safety protocols.
- Monitored vital signs, documenting changes to support clinical decision-making processes.
- Provided direct patient support, ensuring comfort and responding to needs promptly.
- Coordinated with multidisciplinary teams to streamline patient flow and enhance service delivery.
- Educated patients on procedures and post-care instructions, improving understanding and compliance.
- Trained new staff on operational procedures and best practices, fostering a collaborative environment.
- Implemented process improvements that enhanced efficiency in daily patient care operations.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Cashieer
3 Years 8 Months- Processed customer transactions efficiently, ensuring accuracy in cash handling and change distribution.
- Maintained cleanliness and organization of workstations to enhance overall customer experience.
- Assisted in training new staff on operational procedures and customer service protocols.
- Handled customer inquiries and complaints effectively, enhancing satisfaction and loyalty.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Monitored inventory levels and restocked supplies as needed to prevent shortages during busy shifts.
- Greeted customers entering store and responded promptly to customer needs.
Certified Nursing Assistant
1 Year 5 Months- Educated patients and families on health management strategies for improved recovery.
- Trained new staff members on best practices in patient care and safety protocols.
- Participated in quality improvement initiatives, enhancing overall operational efficiency in care delivery.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Certified Nursing Assistant
3 Months- Assisted patients with daily living activities, promoting independence and comfort.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records, ensuring compliance with healthcare regulations.
- Collaborated with multidisciplinary teams to enhance patient care plans and outcomes.
- Implemented infection control measures, reducing risks within the healthcare environment.
Education
High School Diploma
Skills
Vital signs monitoring
CPR certification
Patient observation
Blood glucose testing
Basic life support
Infection control standards
Catheter care
Blood glucose monitoring
Specimen collection
Infection control
Phlebotomy techniques
Emergency response
EKG interpretation
Certification
- NCPCT - Patient Care Technician
- CNA - Certified Nursing Assistant
- Licensed CNAI & CNAII - 2018-current
License number- A00174757
Timeline
Patient Care Technician Specialist
Upmc Western Maryland
04.2022 - CurrentRead More
Certified Nursing Assistant
Egle Nursing and Rehab
07.2019 - 12.2020Read More
Cashieer
Burger King
08.2018 - 04.2022Read More
Certified Nursing Assistant
Western Maryland Health System
08.2018 - 11.2018Read More
Center For Career And Technical Education
High School Diploma
Read More