Madelyn Hoffman
Harrisburg,PA
Summary
Compassionate and dedicated healthcare professional with experience at UPMC Community General, skilled in vital signs monitoring and patient observation. Proven ability to enhance patient satisfaction through attentive care and effective communication. Adept at managing office tasks, ensuring confidentiality, and streamlining operations for improved efficiency. CPR certified and committed to delivering high-quality care.
Overview
10
10
years of professional experience
Work History
Patient Care Technician Specialist
UPMC Community General
03.2021 - 01.2025
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Office Manager
Morton's Dance Center
07.2019 - 01.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Certified Nursing Assistant
Right At Home Home Care
06.2015 - 01.2017
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Certified Nursing Assistant
Dauphin County Technical School
Harrisburg, PA06-2015
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Managing office
- Customer communication
Timeline
Patient Care Technician Specialist
UPMC Community General
03.2021 - 01.2025
Office Manager
Morton's Dance Center
07.2019 - 01.2021
Certified Nursing Assistant
Right At Home Home Care
06.2015 - 01.2017
Certified Nursing Assistant
Dauphin County Technical School
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