Kayhla Fernandez
Laredo,TX
Summary
Dedicated personal assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Personal Assistant
National Floor Covering
Houston, Tx
09.2023 - 12.2023
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Receptionist
Toyota Of Laredo
Laredo, TX
07.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Server
Wing Daddy's Sauce House
Laredo, TX
05.2023 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
Machine Operator
Marvins Windows
Grafton, ND
09.2022 - 04.2023
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Set up and adjusted equipment and properly configured machines for daily operation.
Hostess
Applebee's Neighborhood Grill & Bar
Laredo, TX
01.2022 - 07.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Hostess
Applebee's Neighborhood Grill & Bar
Laredo, TX
09.2019 - 10.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Completed daily side work and opening and closing duties without fail.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
Education
High School Diploma -
United High School
Laredo, TX07.2020
Skills
- Report Writing
- Personal Correspondence
- Event Planning
- Conference Planning
- Meeting Planning
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Personal Assistant
National Floor Covering
09.2023 - 12.2023
Receptionist
Toyota Of Laredo
07.2023 - 09.2023
Server
Wing Daddy's Sauce House
05.2023 - 06.2023
Machine Operator
Marvins Windows
09.2022 - 04.2023
Hostess
Applebee's Neighborhood Grill & Bar
01.2022 - 07.2022
Hostess
Applebee's Neighborhood Grill & Bar
09.2019 - 10.2021
High School Diploma -
United High School