Kayin Joseph
Fredericksburg,VA
Summary
- Highly motivated and detail-oriented team player with excellent organizational and communication skills. Proven ability to quickly learn new processes, adapt to challenges, and provide exceptional customer service. Skilled in stocking, replenishment, and managing customer interactions in both retail and service environments.
Overview
2
2
years of professional experience
Work History
Sales Floor Associate
The Marine Shop
7 2023 - Current
- Assist customers with purchases and fitting uniforms, ensuring an excellent shopping experience
- Manage transactions, handle returns and exchanges, and address customer inquiries
- Trained in product engraving and managing custom orders
- Answer customer calls globally, resolving issues and providing product information
- Utilize spreadsheets to manage inventory and sales data
Grocery Stocker
Weis Markets
07.2022 - 06.2023
- Restocked merchandise, refilled displays, and ensured product availability
- Managed back stock, rotated inventory, and maintained clean, organized aisles
- Assisted customers with product questions, providing friendly and efficient service
Seasonal Retail Associate
Kohl's
10.2022 - 01.2023
- Processed online orders, organized items for in-store pickup, and maintained a well-organized stockroom
- Assisted customers with shoe selections, maintained a tidy shoe department, and addressed inquiries
- Provided fast, reliable support during peak shopping seasons
Education
Associates - Cybersecurity
Germanna Community College
Fredericksburg, VA05-2026
Skills
Stocking and replenishment
Inventory management
Time management
Heavy lifting and manual labor
Customer service excellence
Cash handling and register operation
Proficient in Microsoft Excel and spreadsheets
Goal-Oriented
Customer Service
Timeline
Seasonal Retail Associate
Kohl's
10.2022 - 01.2023
Grocery Stocker
Weis Markets
07.2022 - 06.2023
Sales Floor Associate
The Marine Shop
7 2023 - Current
Associates - Cybersecurity
Germanna Community College