Kaying Vang
Saint Paul,MN
Summary
Practiced Business Development Executive with 15 years of experience strategizing on growth and development opportunities. Collaborates with professionals to understand client and broader market needs and trends, building procedures for sales associates and networking within industry to create avenues to increased business volume and company presence. Energetic executive expands company horizons through accurate understanding and successful engagement of client and industry direction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
President of Business Development
Nexvision Financial Group
Sain Paul, MN
11.2010 - Current
- Developed and implemented strategic plans to increase market share and drive revenue growth.
- Led cross-functional teams in the launch, promotion, and execution of new products and services.
- Negotiated contracts with independent agents, insurance carriers, joint venturers and other stakeholders.
- Drafted presentations for field management outlining progress against key performance indicators.
- Conducted market research to determine customer needs and preferences.
- Prepared monthly, quarterly and annual sales forecasts to effectively plan sales strategies.
Retail Branch Manager
Avis Car Rental
Osseo, MN
01.2005 - 01.2007
- Promoted the brand through special events, marketing campaigns or promotional activities designed to attract new customers.
- Resolved customer complaints in a timely manner; developed processes to prevent future issues from occurring.
- Analyzed sales data to identify trends in customer behavior and develop strategies to maximize sales revenue.
- Developed and implemented strategies to increase customer satisfaction, improve operational efficiency, and reduce costs.
- Participated in weekly conference calls with corporate office regarding new initiatives or changes in policy and procedures.
- Provided leadership in creating a positive work environment while ensuring compliance with all company policies.
- Oversaw daily operations of the retail branch including opening, closing procedures, cash handling, balancing and security protocols.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Established and built customer relationships through targeted outreach and initiatives.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
Education
Bachelor of Arts - Biology
Metropolitan State University
Saint Paul, MN06-2005
Skills
- Data-Driven Decision-Making
- Revenue Growth
- Partnership Development
- New Business Development
- Corporate Communications
- Contract Negotiations
- Organizational Development
- Mergers and Acquisitions
- Key Account Management
- Operations Management
- Innovation Management
- Sales Training
- Product Launches
- Sales Operations
Affiliations
- I am a lead singer of a pop/rock band
- I volunteer with several community agencies and event centers
- CEO of Lauj Youth Society, a non-profit organization in 2008
Accomplishments
- Qualified for Columbus Life NPC sales convention every single year.
- Top 3 insurance agency in the whole country with Columbus Life in 2017
- Crowned Prince Charming of Hmong Beauty Pageant competition in 2002
Certification
- Life insurance license
- Registered Financial Consultant
- Certified Financial Leadership Advisor
Languages
English
Professional
Hmong
Native/ Bilingual
Thai
Limited
Laos
Limited
References
References available upon request.
Timeline
President of Business Development
Nexvision Financial Group
11.2010 - Current
Retail Branch Manager
Avis Car Rental
01.2005 - 01.2007
Bachelor of Arts - Biology
Metropolitan State University
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