Kayla Adams
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Woman’s Board Clerk
John Hopkins Hospital
02.2025 - Current
- Processed incoming mail for timely distribution to appropriate departments.
- Prepared reports for management to facilitate decision-making.
- Streamlined document filing by organizing and categorizing files for quick retrieval.
- Managed scheduling and calendar coordination to ensure optimal use of time.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food Runner
Giant Food
01.2023 - 08.2024
- Shop food orders for customers, Package the orders, Deliver food orders to customers
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Bakery Clerk
Safeway.com
07.2023 - 01.2024
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
Sales Associate
PacSun
03.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges, and refunds by store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Crew Member
Wendy's
06.2022 - 12.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Food Clerk
Panda Express
07.2021 - 04.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Education
Bachelor of Science - Nursing
Morgan State University
Baltimore, MD05-2027
High school diploma -
Wilde Lake High School
05.2023
Skills
- Cashiering
- Cash Handling
- Food Service
- Food Preparation
- Packaging
- Customer Service
- Bakery equipment knowledge
- Cleanliness standards
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Listening Skills
- Problem-Solving
- Excellent people skills
- Teamwork
- Customer Assistance
- Customer Engagement
- Sales expertise
- Transaction Processing
- Quick Learner
- Strong Work Ethic
- Verbal and writing communication
- Motivational skills
- Self-awareness
- Feedback delivery
- Performance assessment
- Critical thinking
- Decision-making
- Clear communication
- Relationship building
- Verbal and written communication
Languages
English
Native or Bilingual
Certification
- First Aid Certification
Timeline
Woman’s Board Clerk
John Hopkins Hospital
02.2025 - Current
Bakery Clerk
Safeway.com
07.2023 - 01.2024
Sales Associate
PacSun
03.2023 - 08.2023
Food Runner
Giant Food
01.2023 - 08.2024
Crew Member
Wendy's
06.2022 - 12.2022
Food Clerk
Panda Express
07.2021 - 04.2022
High school diploma -
Wilde Lake High School
- First Aid Certification
Bachelor of Science - Nursing
Morgan State University
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