Lina Ramirez
Anaheim,USA
Summary
Detail-oriented student with 7 years of customer service experience. Proficient in food handling and problem-solving, demonstrating adaptability across various work environments. Knowledgeable in Google Docs, Word, and Excel, committed to continuous learning and skill development.
Overview
1
1
Certification
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Deli Clerk
Bristol Farms
Yorba Linda, CA
11.2024 - Current
- Assisted customers with slicing meats and cheeses, making sandwiches, and preparing salads to meet diverse dietary needs and preferences
- Prepared and restocked store floors with food production to ensure product availability and freshness for customers
- Training new trainees in opening and closing duties of the deli and directing them on how to prepare different foods
- Maintained cleanliness of deli equipment, including meat slicers, steamers, and display cases, to prevent contamination and support efficient operations
Team Member
Dave's Hot Chicken
Anaheim, CA
07.2023 - 07.2024
- Preparing orders at a fast pace during rush hours
- Greeting and taking customer orders according to the restaurant rules
- Maintained clean and well-stocked lobby and counter area to enhance customer experience
- Prepared orders quickly during rush hours to meet high customer demand
- Facilitated efficient service by managing responsibilities as both cashier and expo.
- Prepping sauce and ingredients needed throughout the day.
- Ensure the quality of food is to standard every opening shift.
Barista
Starbucks
Anaheim, CA
06.2022 - 06.2023
- Greeting customers and taking orders in a welcoming and friendly way.
- Multitasking by taking orders and preparing drinks at the same time.
- Prepping fresh whipped cream, teas, and fresh cold brew.
- Prepping fresh whip cream, teas, and fresh cold brew.
- Assembling equipment for use and being able to take down equipment for cleaning
- Ensured equipment and food met quality standards during opening and closing shifts, maintaining a safe and welcoming environment.
- Managed multitasking by efficiently taking orders while preparing drinks to optimize service speed.
Shift Leader
Hotties Fried Chicken
Orange, CA
09.2020 - 02.2022
- Handling fryers prepping ingredients like fresh sauce, coleslaw, fresh brined and battered chicken, and fresh cut fries. That was needed throughout the day
- Processed transactions, assisted customers with refunds, packaged food, and served drinks efficiently.
- Handling fryers prepping ingredients like fresh sauce, coleslaw, fresh brined and battered chicken, and fresh cut fries.that was needed throughout the day
- Cashiering and helping out customers with refunds, packaging food, and serving drinks
- Verified accuracy of all incoming deliveries.
Bulk Merchandiser
Sprouts Farmers Market
Huntington Beach, CA
08.2021 - 12.2021
- Handled dry goods, including nuts, dried fruit, and powdered ingredients, in a retail environment.
- Pack foods, restock spices, face products, and ensure product quality every shift
- Maintained cleanliness of display areas to enhance product presentation.
- Assist customers in finding products and recommend suitable options
- Record inventory orders and maintain adequate stock levels for daily operations
Crew Member
McDonald's
Fullerton, CA
05.2019 - 05.2020
- Greeted customers and took orders to ensure accurate service
- Assembled food items for customer orders
- Took cash and credit card payments
- Worked well in a fast-paced, high-pressure environment
- Assembling food
- Prepared food and stocked the freezer
- Bussed tables
- Cultivated positive relationships with customers
- Prepared drinks alongside food to support efficient service
Education
Bachelor of Science - Accounting
California State University, Fullerton
Fullerton, CA 08.2024 - 09.2026
Mathematics and Science - College
Fullerton College
Fullerton, CAHigh school diploma -
Katella High School
Anaheim, CASkills
- Food preparation
- Food safety
- Food hygiene
- Food handling
- Culinary experience
- Kitchen experience
- Food production
- Quality control
- Attention to detail
- Kitchen stations
- Grilling
- Cooking
- Baking
- Fryers
- Flat-top griddles
- Kitchen grills
- Food presentation
- Meal Preparation
- Customer service
- Guest services
- Customer communication
- Customer greeting
- Upselling
- Teamwork
- Shift management
- Time management
- Task prioritization
- Cash management
- Cashiering
- Processing cash transactions
- Payment card processing
- POS
- POS systems
- Cash register
- Inventory management
- Stocking
- Dishwashing
- Cleaning
- Organized workspace
- Clean workspace maintenance
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Computer skills
- Typing
- Writing skills
- Phone communication
- Effective communication
- Safety compliance
- Quick service & fast food restaurant
- Restaurant experience
- Grocery store
- Café
- Barista experience
- Coffee Experience
- Basic knife skills
- Assembly
- Packaging
- Basic arithmetic
- Basic arithmetic
- Food portioning
- POS systems
- Cashiering
- Task prioritization
Certification
- CPR Certification, 12/01/23, 12/01/25
- Driver's License
- First Aid Certification
- CDL
- Food Handler Certification
- ServSafe
Languages
- Bilingual
- Spanish
- Multilingual
- English
Timeline
Deli Clerk
Bristol Farms
11.2024 - Current
Bachelor of Science - Accounting
California State University, Fullerton
08.2024 - 09.2026
Team Member
Dave's Hot Chicken
07.2023 - 07.2024
Barista
Starbucks
06.2022 - 06.2023
Bulk Merchandiser
Sprouts Farmers Market
08.2021 - 12.2021
Shift Leader
Hotties Fried Chicken
09.2020 - 02.2022
Crew Member
McDonald's
05.2019 - 05.2020
Mathematics and Science - College
Fullerton College
High school diploma -
Katella High School