Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Addison

Fort Lauderdale ,FL

Summary

Hardworking and self-motivated entrepreneur with over 4 years of experience with customer service and sales. Ready to utilize my skills and creativity to further my career in business. Willing to adapt to new environments and task to better my craft.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Support Associate

Tory Burch
10.2023 - Current
  • Trained new team members on basic procedures and customer service expectations.
  • Handled customer inquiries through phone and in-person interaction to deliver support.
  • Followed company policies and procedures to maintain safe, secure workplace.
  • Register
  • flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations.

Sales Representative

ISG
08.2023 - 10.2023
  • Increased customer engagement by implementing personalized follow-up strategies.
  • Conducted market research to identify new opportunities for product offerings.
  • Collaborated with marketing teams to create compelling sales presentations, boosting client interest.
  • Sold high speed internet and/or satellite

Sales Associate

H&M
10.2020 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging..
  • Answered customer questions about sizing, accessories, and merchandise care..

Education

High School Diploma -

Nova High School
Davie, FL

Associate Degre - Psychology

Broward College
Davie, FL
05.2024

Skills

  • Customer support
  • Customer relations
  • Call center experience
  • Documentation skills
  • Sales support
  • Relationship building
  • Client communication
  • Customer engagement
  • Telecommunications
  • Teamwork
  • Problem-solving
  • Time management
  • Multitasking
  • Calm and professional under pressure
  • Reliability
  • Excellent communication
  • Effective communication

Certification

Human Services Specialist

Timeline

Support Associate

Tory Burch
10.2023 - Current

Sales Representative

ISG
08.2023 - 10.2023

Sales Associate

H&M
10.2020 - 08.2023

High School Diploma -

Nova High School

Associate Degre - Psychology

Broward College

Similar Profiles

CREATE PROFILE
Kayla Addison