Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pascal Jean

Robbinsville Township,NJ

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient Transporter position. Ready to help team achieve company goals.

Overview

17
17
years of professional experience

Work History

Support Associate

Ruby Memorial Hospital
05.2023 - 04.2024
  • Increased support quality with thorough troubleshooting and problem-solving techniques.
  • Monitored employee and customer interactions to assess quality of service.
  • Exceeded customer expectations by going above and beyond standard support protocols when necessary, resulting in increased satisfaction rates.
  • Consistently met or exceeded performance metrics, showcasing dedication to providing exceptional support services.
  • Reduced response times for client issues through effective prioritization and task management.

Merchandising Support Associate

Lowes Home Improvment
08.2022 - 04.2024
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Managed customer relations through communication and helpful interactions.
  • Identified customer needs and wants to enhance customer experiences and boost sales.

Maintenance and Merchandising Executive Senior

Unigestion Holding S.A (Digicel)
11.2006 - 05.2019
  • Implemented inventory control measures that minimized stockouts and overstocks, reducing waste and maximizing profitability.
  • Negotiated favorable contracts with suppliers, securing advantageous terms that benefited both company performance and customer satisfaction.
  • Conducted regular audits of product assortments, addressing gaps in the offering to ensure customer needs were met.
  • Collaborated with cross-functional teams to create promotional materials, boosting brand awareness and driving sales.
  • Increased overall sales by implementing creative merchandising strategies and effective visual displays.
  • Optimized store layout for increased customer engagement and enhanced shopping experience.

Education

High School Diploma -

Dom Bosco De Petion Ville
Petion Ville, Haiti
06.2002

Skills

  • Customer Support
  • Customer Relations
  • Documentation skills
  • Sales Support
  • Project assistance
  • Support Services

Languages

French
Native or Bilingual

Timeline

Support Associate

Ruby Memorial Hospital
05.2023 - 04.2024

Merchandising Support Associate

Lowes Home Improvment
08.2022 - 04.2024

Maintenance and Merchandising Executive Senior

Unigestion Holding S.A (Digicel)
11.2006 - 05.2019

High School Diploma -

Dom Bosco De Petion Ville

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