Kayla Aguirre
New York,NY
Summary
Energetic team-player experienced working in high-volume environments. Proficient in marketing and sales, with a solid grasp of industry-specific terminology. Driven by professional goals and open to diverse opportunities. Diligent, dedicated, and adaptable, with a commitment to achieving success.
Overview
3
3
years of professional experience
Work History
Bottle Server
Babylon NYC
03.2021 - Current
- Provide attentive and efficient service to a diverse clientele in a lively lounge setting.
- Welcomed and seated guests promptly, ensuring a positive first impression.
- Utilized a POS system for managing seating arrangements and efficiently placing customer orders.
- Deliver top-tier bottle service to VIP guests, ensuring a personalized and memorable experience.
- Maintain an extensive knowledge of the club's beverage and food menu, encompassing specialty cocktails and featured brands.
- Collaborate seamlessly with the bar and kitchen staff to maintain a smooth workflow and optimal service pace.
- Handle cash and electronic transactions accurately, upholding a high standard of financial accountability.
- Efficiently stock and sort packaging, regularly replenishing supplies to sustain consistent productivity levels.
Patient Care Coordinator
Aristocrat Plastic Surgery
03.2021 - 12.2023
- Schedule patient appointments, including consultations, surgical and non-surgical treatments, and pre- and post-operative appointments.
- Serve as the primary point-of-contact for all patient inquiries including, telephone, email, and website.
- Proficiently handle the process of taking patient payments for consultations, procedures, and associated services.
- Effectively handle incoming leads, providing detailed information on procedures and anticipated expenses.
- Maintain patient accounts by obtaining, recording, and updating personal and financial information.
- Present a warm, safe, and trusting atmosphere when counseling patients.
- Upheld confidentiality requirements and regulatory compliance guidelines.
Education
Bachelor of Arts - Business Corporate Communications
Baruch College
New York, NY05.2024
Skills
- Patient Communication
- Appointment Scheduling
- Medical Terminology
- Financial Coordination
- HIPAA Compliance
- Customer Service
- Filing and Recordkeeping
- Team Collaboration
- Organization and Multitasking
- Conflict Resolution
Languages
Spanish
Full Professional
Timeline
Bottle Server
Babylon NYC
03.2021 - Current
Patient Care Coordinator
Aristocrat Plastic Surgery
03.2021 - 12.2023
Bachelor of Arts - Business Corporate Communications
Baruch College
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