Kayla A. Johnson
Round Rock
Summary
Skilled in creating calm and comfortable environment for pets, developed in professional grooming setting. Strong understanding of animal behavior and handling techniques, adaptable to new roles. Seeking to transition into new field while leveraging ability to maintain high standards of care and attention to detail. Friendly and compassionate with natural ability to connect with animals and create calm environment. Understands importance of proper grooming techniques and hygiene, with skills in handling and caring for pets. Committed to enhancing well-being and appearance of each pet.
Overview
4
4
years of professional experience
Work History
Dog Groomer
Mobile Grooming
06.2024 - 02.2025
- Volunteering at Williamson County Regional Animal Shelter
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Ensure safe driving and cleanliness of Mobile van
Dog Groomer
Woof Gang Bakery & Grooming
09.2023 - 03.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Upheld brand reputation through adherence to company standards for appearance, grooming, and uniform maintenance while on duty.
- Handled animals safely during grooming appointments or interactions with customers to prevent injuries or accidents.
- Improved customer satisfaction by providing exceptional haircuts and grooming services tailored to individual preferences.
Dog Grooming
Petsmart
01.2021 - 08.2022
- Participated in ongoing training opportunities to stay current with industry trends and best practices for dog grooming techniques.
- Enhanced customer satisfaction by providing personalized dog grooming services based on breed and owner preferences.
- Assisted clients with selecting appropriate grooming packages based on their pet''s needs and preferences, leading to higher satisfaction rates.
- Aligned grooming services with brand promise for quality and customer care.
Education
High School diploma -
Stony Point High School
Round Rock, TX12.2020
Skills
- Patience and empathy
- Animal handling
- Relationship building
- Customer service
- Paw pad care
- Ear cleaning techniques
- Nail trimming
- Professionalism and ethics
- Safety procedures
- Verbal and written communication
- Tool sanitation methods
- Record keeping
- Safety precautions and measures
- Grooming and bathing
- Dog breeds expertise
Classes Enrolled
- Vet Medical Applications
- Small Animal Management
- Equine Science
- Livestock Production
- Principles of Agriculture
- Advanced Animal Science
- Vet Medical Practicum
Organizations Clubs
FFA, Member, 2016-2020
Timeline
Dog Groomer
Mobile Grooming
06.2024 - 02.2025
Dog Groomer
Woof Gang Bakery & Grooming
09.2023 - 03.2024
Dog Grooming
Petsmart
01.2021 - 08.2022
High School diploma -
Stony Point High School
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